Catalonia Punta Cana - All Inclusive

Bad

Slow service but when you do receive it, it’s great. the staff make a great experience just need to be present more often. check in takes a while because of lack of staff and laziness. Beautiful property. at the beach you have to cross through seaweed and over the seaweed catcher in order to go to the crystal clear water. buffet changes its meals daily and a TON of variety as in almost hundreds of options. some food is meh while others are delicious you just have to try each a little to find out what’s good. showers probably need to be scrubbed more there is fungus growing but besides that rooms are up to date. they restock the mini-fridge everyday. room service website is a little broken i think or it must be the staff’s slow service but regardless, needs more options and takes a while. Would return again if the service speed improved, but regardless had an unforgettable experience.

From the moment we checked in, the service was awful.

Excellent food options. Very clean buffet.

Not professional with swimming pool personal stuff 😒 but nat all only one guy in respect my wife with bad words

Nice place to stay, get for the kids.

The spa was good

The front desk ladies needs to be more educated and professional when check-in or giving information.. some of them don't even know what's costumer service.. the bar 🍺 Ladies too.. always with attitude....the staff at Check in shouldn't select people by their nationality to become a member ..first at all they should tell people what's the thing about and not offering restaurants dinner 🍽️ without saying anything.. we spent 3 hours with them but they were very insistent and it was frustrating cuz we told them we not interested but they continued talking till I told them I was under pressure then they let us go.. after that they changed their attitude with us.. how people will invest in a place the first day of arriving for first time ?

I love my girls Carolina and Brianda, from El Caribe Restaurant. They are more than friends they are my Dominican cousins. Catalonia is my quiet and peaceful place to hide and relax.

family friendly