Microtel Inn & Suites by Wyndham Sunbury - Columbus North

Breakfast milk spoiled and staff would not replace. Ice Machine was broken. Toilet paper holder broke. Not enough towels.

Nice, clean and friendly

Nothing

There was no bath soap at all. The lighting was terrible. No list of tv channels. We won’t be going back.

It would be nice to have some healthier breakfast options like whole grain cereal and non-fat plain yoghurt.

The only positive thing I can say is that the staff was friendly and attentive. If you're considering this hotel, carefully reconsider that based on my opinion in my experience. Housekeeping is only once every four days. While the room had a window, the electric lights or four and few between, and I found it dark when they were on. The electrical outlets, as well or far and few between. They had problems with their phone system so every time somebody called the front desk from their room phone. It rang in my room which disturb me many times during the evening and night. I reported it to the front desk, but nothing was done to correct it. There are no automatic doors, entrance doors to the facility, so it's not easy if you have your hands full with luggage and things. Handicapped people, people with disabilities, might find this the problem. When I had to cut short my stay, by one day, this facility could not do that for me, and they told me to contact the place I made the reservation at which was Expedia. I regret having made this reservation on Expedia for many reasons. But there was no way to edit or change the departure date on Expedia so accordingly I was charged for an extra day because there was no way to cancel it. There were many much better hotels within a stones throw from this facility, and I should've been more careful in choosing a place to stay. Taco Bell, Wendy's, McDonald's, etc. are within 100 to 200 yards of this facility and the others.

The property inside was clean and comfortable. The girl at front desk very helpful. However, the area outside and around the property was a mess with trash and debri. Needs some attention.

Sweety was a great hostess!!!

No hand soap, 2 towels for 4 people had to wash then some wash cloths were stained, door wouldn’t lock, pool closed, ect.

Overall, the room was inadequate in lighting.

Clean

Staff could of been more friendly