INNSiDE by Meliá Frankfurt Eurotheum

We were supposed to stay here for one night. It was supposed to be one of the nicer hotels we booked for our trip in germany. Sadly, the day we were supposed to arrive in Frankfurt, we got stuck in Munich in a snowstorm that blocked all roads, trains and the airport and even though we had train tickets we couldn't go. We called and sent the hotel an email expressing and stressing the fact we were stranded in Munich, and we couldn't arrive that day, asking for a waiver on the 90% cancellation fee, but they refused. We even asked for a chance to postpone the stay, as we knew we would get to frankfurt once the trains will be back, but they had no interest in rebooking or helping in any way, no flexibility what-so-ever. This of course is on top of the 1) the train ticket for a train that was canceled, 2) a last minute hotel in Munich we had to book 3) the cost of changing our flight. The representatives in the hotel office were rude, unhelpful, and had no desire to be helpful. I would avoid booking with such a hotel, cause once you run into some trouble, they are not likely to accomodate or try to help...

The tiny fishbowl shower leaked excessively. The temperature control didn’t cool the room very well. Bar was nice.

View from the bathtub was AMAZING. It was just like the pictures and i loved it. Will stay again.

Located on the 29th floor which required us to stop at the 22 and then call for another elevator every time. Small apartment layout with kitchenette but without any utensils to use the appliances. Overall a good, clean and central location. Just those minor details that could make the experience much better

The rooms are clean, but have a rather strange layout which means it is quite a detour to get to the bothroom. The hotel rooms and corridor feel a little tired, but the place is clean. What makes all the difference is the stunning views. From your room and the breakfast area too. Reception is on the 22nd floor and you take this glass elevator to get there, which is really nice. The hotel is just a stone's throw from the subway, which takes you all the way to/from the airport in about 15-20mins for EUR 5.80. Overall a great choice if you're staying in the area.

This hotel was so much fun. Being at the top of the tower, there seem to be incredible views no matter which room you get. The staff was so friendly, making sure we felt comfortable and had everything we need.

I've stayed here a number of times over the last few years and have always been pleased with the facility and staff. It is like having your own apartment in the center of Frankfurt with the added feature of a bird's eye view of the city.

Hotel location in a high rise building in the center Frankfurt offers a birds eye view of the city. Rooms have full amenities of an apartment residence. A comfortable home away from home in Frankfurt with friendly, attentive, professional staff.

Nice staff and good location

The view! Wow! It was incredible. The room was well laid out & it was psrticularly useful to have the kitchenette.