INNSiDE by Meliá Frankfurt Eurotheum

Clean safe area with a really good breakfast buffett. Only issue was being given wrong information on Christmas Markets.

My stay at Innside Melia Frankfurt was adequate, the staff tried to be kind. Reasonable location, comfortable bed. Cheap breakfast ingredients. I am most irritated by the fact that the security deposit on my room has still not been released notwithstanding I received no additional services and checked out some days ago. The Hotel is not responding to my request for confirmation that the deposit has been voided.

Here for a business trip - Was not sure what to expect when we walk in cramped reception which was high up in a office block - but the rooms very very clean and specious with great facilities including a kitchenet. Breakfast was really good. Very close to all the amenities a short taxi ride to the conference centre Overall it was excellent and would recommend it.

Das Hotel ab dem 22 Stock ist toll, aber es ist in feinster Weise den Preis wert. Dusche ging nicht richtig und das Zimmer hat einen alten Eindruck gemacht

The staff are enthusiastic and friendly, I like them! Location is also perfect for being in the center of Frankfurt.

They have got this panoramic view, but everything else is a nightmare. The room was dirty, with dust all over the place; but this is not the worst part. When showering, one could literally smell sewage. But then, I found out that toilets are clogged, so I wonder how much filth comes into the shower. Moreover, most of the bulbs either missing or not working and the coffee machine was not functional. I tried to call reception but they do not anwser, either using the room phone or even using the external line in via mobile, so I had to come down to complain, just to discover how rude and unhelpful the staff are. I explained it all to this guy in reception and told him that I will be complaining, but his words were: "just write that I am the worst person in the world". I don't know if he finds that amusing, but I suppose I can share his wish with the world. The thing is that the world doesn't really care about him. People only care about sleeping in a clean room help when things go wrong; not showering in the filth again and actually not even taking the risk of ending up in the filth in the first place. So, there is the view but a hotel is not about the view. This place is very badly maintained (and the staff seem to be having a laugh about it) and that is real shame.

Great location, beautiful view

Rooms appear old and out of fashion. Air Conditioning too noisy to make sleeping possible, even when switched off.

This hotel has nice rooms, clean and plenty of space to relax and make coffee or warm up left overs. My favourite thing about the room was the awesome view of Frankfurt. We had the highest floor and so the views were breathtaking. Breakfast buffet was delicious, plenty of options for all diets, coffee machine that makes a delictable cafe americano. The check in was a bit weird. In order to check in, the reception is on the 22nd floor, rather than the ground floor.

Excellent view from the 28th floor. The room was very simple, while the size was ok. It's a bit pricey for what you get. But the view is fantastic and the breakfast was good. Communication and staff was excellent.