Tanjong Jara Resort

Very unique Kampung style resort experience. Outstanding hospitality from staff team especially Anna & Amira from front desk and the Room Manager, Jazz. The food at Di atas sungei for both breakfast and dinner and the ala-carte lunch at Nelayan was certainly top notch and delicious. Will definitely return after the rainy season to better enjoy the resort facilities.

Beautiful location and quiet and relaxing. Initially put in rooms at far end of resort which was odd as it was not busy but moved to rooms in a more central location which was much better

very good service. friendly staff, beautiful and clean resort. Very good for short or long escaped from the city. Hope Tanjung Jara maintain all the good service.

We stayed three nights at YTL Tanjong Jara Resort last month. YTL Tanjong Jara Resort is overrated. Unless you book the most expensive sea villa, other rooms at the resort are pretty standard. Rooms are large but not well maintained. There was a huge crack in one of the bathroom wash basins. Small TV in the room with not many TV channels. Housekeeping not so efficient. The day bed in the room was dusty and not clean. F&B is even worse. Breakfast was mediocre at best. Pancakes were dry. Kuey Teow soup tasteless with very little ingredients and the Mee goreng too salty. Wonder what kind of chefs they employ? We had lunch at the hotel and one plate of char kuey teow costs 40 ringgit! There are two swimming pools. One smallish pool with a deep end and not very clean. The other pool, which looks bigger in photos than actual, is crowded unless you go early in the morning when everyone is still in bed. Tennis court is old and just for show. Tennis court needs resurfacing. In fact most of the resort, especially the hotel rooms need a refurbishment. Some parts of the hotel landscaping is quite well designed but a large part of the resort is just jungle. Beach at the resort is boring. Definitely No Wow Factor! One does not have to pay quite so much to enjoy more pristine beaches in Terengganu. The only plus factor of this resort is the quality of service which was overall good. TJ resort needs a facelift badly. YTL hotels are rather pretentious & overrated.

perfect place for couple getaway, nice beaches and super good staff

This was an Amazing resort. The staff is always friendly, and helpful. Very quiet, and secluded the beach is nice with hardly no one on it. Can’t say enough about the hospitality. We went during the Coronavirus and had to leave early, but the resort manager made a point to meet us, and offer was discount rates if we need it. Thanks for such a memorable vacation

The room which we check in time was very very noisy due to some machine trouble. The staff immediately arranged other room. It takes 10 minutes, but I think that was their best and we were very happy with it. Facilities are a bit old, there are some small problems but acceptable. The view from the room is very nice. We can sea beautiful sea. Family pool is also with nice view. We could relax. The foods were delicious especially in western restaurant near family pool. Main dining which serves Malay food was also good but there was some smell from river.

The property is remote and very, very quiet which we loved. The staff is excellent and cannot do enough for you. We had great service in particular from Amira and an intern named Sabrina. They helped us with activities and special events that we were celebrating. The check in was flawless, the room was beautiful (Serambi room) and the pools exquisite. Great spa with wonderful services and staff. The two restaurants were great with a good menu and a wonderful set of staff, especially Ann the main cook. She made everything so special. The only downside is having to make a reservation for dinner. I don't think this was emphasized enough on check in and one night a couple who we had made friends with had not made a reservation and only got a table because we invited them to dine with us, which wasn't a problem but with so little to choose from in dining possibilities, they could possibly have been left hungry. The restaurants are a little expensive so be aware of that, but the food is delicious and varied. The pools are fabulous, one infinity pool overlooking the South China Sea and the adult only pool. I personally feel that they should be switched and the adults should have the more luxurious one (infinity). The staff are always bringing water and happy to help with anything you need. Although at the adult only one they tend to be there a little later in the morning, around 11 or so.

The place eas gorgeous and great thought has been given into every detail. Service by each and every staff was excellent. Certainly an unforgettable place.

Though the photos looked grand, the room was poorly maintained. I had to call housekeeping service several times to send their repairmain to fix the shutter blinds, and replace the door locks, and then the Astro service couldn't function properly. I've dined at all 3 of their restaurants and the quality of food is mediocre. Apart from the food being served fresh, the Western fare was just average and the local food was definitely not up to expectations for a luxury resort proclaiming their "unmistakably Malay" tagline. I will not come back again nor recommend this resort to anyone. The only redeeming factor was that a few of the staff was friendly and helpful. In short, for a resort under the YTL chain, I was really disappointed with my hotel experience. Perhaps, Pangkor Laut would be better.