The Berkeley Square Hotel Bristol

Location, ambience, guest care

Bathroom too small for a free standing bath

Was clean and comfortable

Nothing all good

Comfortable, stylish room. Plenty of space to relax and a space to work.

Would like a bit more storage space in bathroom for my own toiletries.

Location...superb for sightseeing/ahopping and only 10 minutesby car ro BristolTemple Meads Train Parkway...lots of parking and area quiet despite being just off the high street.

Room was dirty stauned walls , dust every where ledges/telephibe/desk/ cistern top was grimey and the quilt cover had a mark on it and including bedding we had to complain twice as no management on site over the weekend. We sat in the lounge as we were able to until 1430 on Saturday but found the table sticky...book stuck firmly to the top...the wall under the coffee machine was absolutely grubby and stained.. This made us look more carefully at our surroundings and the hotel is in need of refreshing and better cleaning staff as they so a mediocre job of cleaning The hotel had an event on which we were called and advided on but we were not advised that the facilities of the hotel was closed to hotel users so no access to bar or restaurant For a 4* hotel it was far from it, however upon leaving the hotel we met with a Manager who like the receptionists listened to us and promised changes and also made compensation for our poor stay aa they didn't want us to leave unheard. Thank you Miguel as we said with better cleaning, a refresh and better communication would make this hotel what we expected.