KLO Guest House

Feels like staying with one of those family members who makes you feel welcome but gives you space. The room was clean, quiet, and safe. The hosts and other guests were friendly but everyone had their own day to get to. I loved it here and will be back.

I was genuinely hoping for a positive experience, but unfortunately my stay at this property was quite disappointing from the start. Upon arrival, I attempted to contact the host by both phone and message, but received no response. With no clear instructions received or signage at the entrance, and no way to confirm I was at the correct location — not even a doorbell — I was left confused and uncertain about how to proceed. In the absence of any support, I reached out to Booking.com, who eventually managed to establish contact on my behalf. When I returned to the property, rather than being greeted or offered assistance, I was met with hostility by the host over the phone, which made me feel extremely uncomfortable and unwelcome. At that point, I made the decision to leave and find alternative accommodation. Unfortunately, I lost the money I paid for the booking and was not offered any reimbursement, despite not having used the room. I do not take writing negative reviews lightly, but in this case, the lack of communication, professionalism, and basic courtesy left me no choice.

Host communication and not clear instructions sent for the accommodation

Extremely nice owner. Great location in crown heights. Not a hotel! A rooming house in brownstone neighborhood. Pretty sweet

Pillows were not great.

Nice guest house, well connected to the subway and clean common spaces.

Good price point, good stay. Rooms are located in a classic brownstone building on a residential street in Crown Heights, Brooklyn. Very close to the subway, so easy to access the city and more tourist central parts of Brooklyn. I live in the area and needed a place for a couple days between apartments, so I am already familiar with the neighborhood. Could use some upgrades like linens and toiletries, but otherwise a decent place.

Room was spotless and comfortable, in an old, Charming brownstone on a pretty street. Access to a full kitchen. Close to Brooklyn children’s museum and botanical gardens. Merci et à bientôt!

The freshness of the sheets were noticeable

I like clean environment.

Excellent facilty. Very clean and quiet. Safe area. I will certainly return.