Hotel Francis

Good all around

The area/property is actually quite lovely; however, the hotel is quite old and needs to be updated. I didn’t mind that, but there were several baby roaches in our room, and the air conditioner did not work, and those are things that do matter! 😩 The dining area was clean, the food was delicious, and the front desk clerk was very nice & helpful. But that will be our last day at the Hotel Francis. 😑

After the second time of going to the office from having nats, to the water not shutting off in the shower they had to switch us rooms so we could at least shower.

Property is dated! Location is good but hotel needs some attention!

The rooms were clean but there was only 1 bath towel in the room between 2 people. We went to the front desk to ask for more and was told they would bring us some in 5 minutes to our room.. nearly 2 hours later my friend went to find a housekeeper to be told she only had one to give us when her cart was full of towels. We called the desk again and still was not given towels when asked. The towel in the room had stains on it, another reason we asked for more towels. The property could use a lot of TLC! The photos are extremely false! The property nearly looks deserted especially around the lake/pond area. Thankfully the rooms were clean.

Little pricey for the fact it could use some paint and a little cleaner. Was run down or just an older hotel that needs so tlc.

I would not recommend a dog to stay there

This place is nasty,everything in the room is broken. My wife had to clean the room for us just to stay in it. I wouldnt recommend this place to anyone

Hotel Francis is a work in progress. It is a sprawling two-floored structure that harkens back to 1960's era of fine motor hotels. New management has an arduous task ahead of it. Many features need to be updated but the staff works hard to correct issues or move you to a better spot if an isdue can't be remedied quickly. We would stay here again in a heartbeat because other aspects are wonderful. There is virtually no highway noise. The driveway is crumbling but the surrounding live oaks have been trimmed effectively and tastefully. The lake is a lovely backdrop for an afternoon stroll. I loved the "Southern Supper" of chicken & dumplings. It's only available Mon-Thurs but it was great. Hotel Francis is veteran friendly, aiming special deals toward vets.

No tv service and brown contaminated water.