Comfort Inn & Suites Tyler North

It NEEDS to be more attention payed to the cleanliness of the room. And the 2nd floor PLUMBING is not up to Date

It looks like the room was in the middle of renovations but it was no where near done. Several areas that had been patched on the ceiling but not painted. The soap dish in the shower was held up with tape. Pics would not load. It didn’t look like a great part of town.

Staff was great, complimentary breakfast was acceptable, Lobby and breakfast area were nice. Room was old with an attempt to update with stained carpet and some unfinished details, A/C short cycled and was noisy when it came on and off, forcing short naps throughout the night.

Location is great,, staff very nice but property needs to be more detail clean. my bathroom was dirty

I was charged twice for staying in one night sleep. Lied to me it's security deposit find out later it was never removed and I called no one help me.. me out. Check below Post Reference Number Description Credits Charges Payments 02/06 02/06 7446542160A9928PW ONLINE PAYMENT 350.99 TOTAL PAYMENTS FOR THIS PERIOD $350.99 Purchases, Balance Transfers & Other Charges 01/16 01/16 24692160G2XL1DTND HOTELS.COM155010479201 HOTELS.COM WA 27.91 01/21 01/21 24431060NLKKSQPN7 HOLIDAY INN EXPRESS TYLER TX 75.50 Fees Charged TOTAL FEES CHARGED FOR THIS PERIOD $0.00

Service very average at best, not even a thank you. Window view was terrible of a Pool filthy and spa the same! The elevator didn’t work so we had to carry all out luggage etc up the stairs, no offers to help! Coffee maker worked off and on Hair dryer was not attached to the wall like it is made to Didn’t get a bill receipt under the door as promised Bed was comfortable and the continentional breakfast was good, all else not good

My only concern was the lights in the parking lot did not come on as it got dark and the elevator sounded horrible. The rest of my stay was great!

They recently renovated (some of the property with terrible results). Not sure if it was 2"x2" that was holding up my sink or the green hot tub that was my "favorite". Staff was ok. I asked to have rooms near each other. She said they were fully booked. I'm guessing everyone had already checked in at 5:30pm.....

Great location for where we were headed. Clean hotel.

At check in we were informed that apparently they had over booked because one of our two reserved rooms was no longer available. At first they denied that we had booked two rooms until I showed them my reservation confirmation. They tried to console us in the fact that it was a king suite and the couch made into a bed for the second couple (my mom and dad). The room was far from being fully renovated. The bathroom sink must have been recently replaced because it was held in place by two boards from the bottom side. In the sitting area of the room the TV was missing. The hole was there but the TV wasn't.