Comfort Inn & Suites Conway

The staff was friendly

The sheets were stained and gross. The shower did not drain and wasn’t very clean.

Location is great

$180 for one night was a bit excessive for my experience. The room are updated. However I can tell it wasn't cleaned. Every surface a had sticky beverage rings from the last guest. The elevator was out of service and I was assigned the 3rd floor. The AC was set at 66 and it was probably 75 in the room. There was a group of adults sitting outside in the parking lot tailgating really loudly that it woke me up at midnight and 1:30 am. I called the overnight attendant and told him what vehicle these 6 adults were sitting on and location. He told me no one was there when looking at his camera. He was looking at the wrong one as I was looking directly at this group. He proceeded to tell me there was nothing he'd do about them partying in the parking lot. Funny, I had to agree to the terms of no parties but apparently they weren't held to the same standards. I was passing through for 1 night on a 17 hour drive and was looking for a night of rest. Quite disappointing.

Accessibility to free hot breakfast was a major plus! I would only like to recommend more hot selections. Add a different variety maybe two or three days a week.

Two things I did not like were the limited breakfast items and the elevator not working. I initially had a room on the second floor. I had way too many items to carry to be on an upper level floor.

These amenities were very good. The coffee and drinks were excellent.

The breakfast was amazing, literally felt like we were at a restaurant. The parking lot was well lit which made me feel like my car was safe, and the hotel is located right by a Walmart and off the highway.

When I went inside;The staff was on a personal phone call ( on speaker) and finished her phone call with who ever before acknowledging me. The hotel smelled a little strange by the pool and in the hallway which got better overnight.

Safe Location

The lady at the front desk when I checked in. Wanted to argue I did not give her my correct last name from the reservation so she could pull it up. I said why would I give you a different last name in order for you to find my reservation?

Good location friendly staff good breakfast