Kalamazoo Hotel and Suites

Not a bad place to stay. However it could definitely used a lot more cleaning

The bed was great. We sleep very comfortably. The continental breakfast was lacking. We got down there in plenty of time but two of the three hot pans were empty. They had trouble with a breaker tripping in the kitchen causing a delay in the food. Overall it served its purpose very well the breakfast issue didn’t deter us. The staff was very accommodating. I would definitely stay again. Great price for a one night stay.

convenience of getting closeness to our venue, night staff was unfriendly we were in a room we asked for bedding for fold out bed and the front desk lady snapped and said we have no pillows no blankets, she could have responded nicely in a customer service manner all we did was ask. I also had booked 2 rooms we never used the other room but since there were no pillows no blankets we borrowed a pillow and a blanket from the other room and returned it in the morning. ( that is all the other room 312 was ever used for which is crazy) the morning breakfast there was no coffee and no juice at 8:30 in the morning no syrup for the french toast just a empty container so we checked out and went to dennys. next time we will book a named hotel. there was a shooting next door also not a safe area

Lock didn’t work on door, dingy towels, overall run down and not like pictures.

For an economy hotel it was a great place to stay. Rooms were clean and quiet. The staff was very nice and friendly. I only had 2 complaints for the 2 night stay. The refrigerator in the room did not work at all. The free hot breakfast was awesome on Saturday morning. Sunday morning there was no breakfast, conveniently there's a Dennys just down the street. Overall a good economy hotel. It is possible that I would stay there again.

The hotel recently changed, so maybe it’s not surprise the staff isn’t organized and communicating. During a two night stay and late check out, we were surprised twice by room service entering the room while we inside. The towels were what we can only assume to be prison quality. The faucets are equipped with water savers that concentrate the spray so much, that the water splashes everywhere after hitting your hands. I am not sure why the king sized bed has three pillows on it? Overall, it seems like cost cutting measures got the best of this hotel, which still needs more renovations since changing brands/owners.

property was run down due to maintaing issues.

Room rug and bathroom were gross.

Door didn’t lock. Homeless people in the halls. Police were called as guests bullied a homeless man.

This property has clearly seen neglect from the owners. With these prices, it is unacceptable to have this old of carpet where I beg all of you to never walk barefoot on. The showers and room decor are ancient as well, it is good for half the price of listing and should include that floor#1 indeed has roaches running from room to room in the hallway. It seems to be what would be an attempt at a decent hotel and has potential but those profits are not being used to treat the customers with modern and clean essentials (floors). The bed was ok, no bedbugs and the mattress seemed newer, but the rest of the furniture is so outdated I would also advise you to not sit in the armchairs. The 40+ year old stains on them, albeit a dark fabric, are clearly visible. Fridge in my room was broken, the ice machines are all broken. With that said, the staff seem to be doing what they can with what they have and are very friendly and helpful. The maintenance service guy is also great and clearly has his hands full. I would recommend the corporate owners of this establishment to stop neglecting a necessary full remodeling.