Staybridge Suites Peoria Downtown by IHG

Staff friendly rooms clean and has everything you need in them

WiFi was a little spotty.

They only set back was we did leave some snacks on the counter and woke up to them. infested with ants. Went to the front desk they addressed it immediately and got rid of the ants.

It was good with plenty of choices.

Room was clean. Staff friendly. Outdoor area amazing. Only complaint stayed there 6 nonths ago was charged $50 nore for possible damages stayed end of august its now $100 more find that a tiuch ridiculous when the room was already paid for.

Do not recommend they have bed bugs !

Staff was nice. Property was clean and taken care of. Service was slightly lacking because front desk wasn't always there and at breakfast things ran out and didn't get refilled very quick...even 2 hours later they still hadn't brewed more coffee. Great place, just a little room to improve.

Changed reservation to a 2 room suite and paid the difference but arriving at hotel they wanted to charge us over $100 more for 2 beds vs one. Then sent us to a room that was not clean with unmade beds.

would’ve like a heads up about the pool being closed. other than that it was alright, a bit too pricey for what it was

Breakfast was very good and the breakfast area/lounge was quite nice. However there were so many flies in the breakfast area (and no obvious concern from staff or traps). The hotel was clean, and staff were friendly. There's a small basketball court, and when my son asked for a basketball, they had one and let me borrow it. That was nice. The pool is not large, but we were the only ones there for an hour and our kids loved it.

Check-in and Check-out took approximately 10-15 minutes which seemed odd. Staff was pleasant however at check-in while there were having issues with something they tried to blame me for the slow down (having booked through a third party rather than with the hotel directly "this [delay] always happens with a third party booking." That was not especially welcoming. Also the pullout sofa did not have any sheets or pillows in the room. I found it strange to have to ask for them. I also found two bugs in the bathroom. Also as lovely as the foyer, breakfast area and lounge were, there were just so, so many flies. Lastly in our room, the shelves in the cupboards were bowing badly; we though they would collapse and so moved some of the glasses out.