Quality Inn & Suites Ashland near Kings Dominion

The the fixtures in the bathroom, we’re extremely clean. The towels were very clean with no staining. I liked the wide staircase with the padded carpeting.

The shocking reviews about roaches that I did not read until after I was already checked in for the night. There definitely were NO roaches. However, there was a sticky trap that caused alarm after reading the bad reviews. The trap was empty. It’s my assumption that a trap was provided by an exterminator company.

Bon déjeuner Bien recu

Trop près de la route, donc très bruyant. La propreté laissait à désirer

1.) The window in our room was wobbly and seemed like it was going to fall out of the window. I95 was directly outside our window. It sounded as if the window was open because it was not sealed. 2.) I was at the desk typing on my laptop. I saw a mouse sniffing the coffee maker at the desk that I was working on. The mouse then turned towards my laptop and almost ran across my fingers while I was typing. I screamed. The mouse dropped behind the desk, ran under my feet, and under the bed that I was going to sleep in. 3.) There is a sign at the front desk that reads, "This is a smoke-free facility". This is 1,000% not true. It reaked of a sweet smelling Vape, Weed, and cigarettes. It was overwhelming in the hallways. 4.) The front clerk was talking to his buddy on the cellphone when I was checking in. He was laughing and chatting away. 5.) After seeing the mouse, I called the front desk to report the window and mouse. I told the guy that I wanted a refund and I wanted to leave. He said, "Call back in 20 minutes when my Boss arrives". We packed and went downstairs. When we got down to the feont desk, the night manager was standing there with his arma crossed as if to intimidateme. He said, "I can switch your room but, you cannot have a refund". I said, "OK. Thank You. Bye" and handed him the key. 6.) There was only one elevator in the hotel. We stepped on it to leave. The elevator dropped 3 inches. It was scary for a moment.

I enjoyed the in room coffee! The breakfast was pretty good. It’s easy on & off for the interstate.

The king bed wasn’t as comfortable as the queen bed that I had the first time I stayed here.

The location was great. The breakfast was good too.

The receptionist gave our room key to another guest and then turned our key off so we had to get another one. Not very good relations.

Place is a roach infested filthy location. Elevator constantly broken. The smell when you walk in only gets worse when you get to the room. Nothing is clean, not the bathroom, not the coffee maker, and especially not the bed covers.

Location right off the highway

Had bugs in our room not sure what they where , look like small roaches .