Eastlake Suites Hotel & Conference Center By OYO Urbana

I loved that the room was spacious..

The bathroom wasn't clean . There were Mold in the bathroom. Dust all on the vents. I'm an asthmatic . For the price I expect cleanliness.

This hotel was great for the price. The room was very large with a kitchen and sitting room. The outside needed a little spiffing up but for the most part it was great! There is a small bar in the lobby with a few gimbaling machines. The bar was out of ice while we were there, but it was a nice little area to end the evening.

Breakfast was pretty good.

When I arrived there was a sign stating the hostess would be back in 15 minutes. There were 3 other couples waiting ahead of me. When I finally did get to check in U was told it would be 15 to 20 minutes before I could get the room because it was still being cleaned, this was at 8:30 at night. I told the hostess that there were three of us staying in the room but there were enough towels for two. We never got anymore towels and the two were no replaced with clean ones the next day

Location near my son school.

Check in was horrible!!!! employee will walk away take like 30-40 min to get back.No towels in rooms and room constantly was cold.

Breakfast wasn't bad. Orange juice dispenser dispensed orange colored water, not actual orange juice. Had scrambled eggs, sausage, pancakes on hot bar and yogurt, toast and a few apples on the cold side.

Called OYO hotline to see how late I could check in. Was connected to a call center (maybe in india). Could not understand a word that the woman on the other end of the phone said, except for the part where she told me my room had been canceled in April. She gave me a direct dial number fot the hotel, which nobody answered after 35-40 rings. Left and drove to hotel earlier than I had planned to try to straighten things out. There was a sign on the desk that said "be back in 15 minutes". 30 minutes later someone finally walked in the front door. I did get checked in after some difficulties communicating with the guy behind the counter. Room was a suite. Ancient microwave, broken coffee pot and an ancient dorm fridge. Ancient couch also. Scuffs on the walls from furniture, giant dirty shoe print in the tub from I'm assuming the maid. Bed was fairly comfortable. The water was not hot. Best I could get was a luke warm shower. And I got back to the room at 11:30pm so I'm sure there was not a high demand on the water heater at that time.

on arrival I waited in a long line of angry people to check in. everyone was being told they did not have rooms booked. after waiting a 1.5 hours in line at 10:00pm I left found another hotel for the night. I returned the next morning and they told me I had a room booked for that previous evening but they couldn't give it to me until that afternoon. I did finally get a room, but it was a total hassle and I would never stay there again. I will also not be using Booking.com again either.

That it had a balcony

1. Busted coffee pot, wasn't replaced when asked 2. Not enough towels. More were not brought when asked. 3. TV remote needed batteries. None brought when asked. 4. No hot water. 5. People running the halls all night 6. Witnessed 2 drug deals in the parking lot 7. Pictures show a bar and food at night. Its there, but they dont use it. 8..was not told breakfast ended at 9am. Even at 930am they wouldn't give us some coffee since.our pot in the room was broke. We were booked for 2 nights, let after one Have asked for a refund and have not received it yet.