La Quinta Inn & Suites by Wyndham The Woodlands/Spring

The check in process was quick and the staff was very professional. The staff during our stay was friendly and tended to our request or questions.

Curb appeal is lacking, but the room was well-appointed.

Nice place to stay. Issue w/someone smoking in their room, front desk was on it

There is a kitchenbut no pots, pans, plates etc. We found a used condom under our bed. Who knows how long it had been there.

So staff is super nice an attentive. Hotel is super out dated and run down. I checked in and got to my room wirh my child and knew this hotel wasnt for us. I left shortly after. Do yourseld the favor and Spend the extra 50 a night and somewhere else.

Had not been in the area before but needed a place due to being unwilling to travel at night after my event. The check in was great and the lobby area very clean when I arrived. My room was clean as well and comfortable. Eco friendly not so much but nothing a higher budget wont allow them to do if given to them. The main light in the bath did not work and looked weird in an open state. Breakfast was satisfying and check out was simple.

I thought when I checked in it was really going good. Until it was time to go to bed. They only have 4 small pillows for a king sized bed. There was a pull out couch that didn't have sheets, blankets or pillows. I had a kitchen that did not have silverware, pots, pans, or plates. Everything that said it would have, it didn't. They did not have an extra blanket or a pillow in the whole building. I said you probably go shopping. No cups for the coffee maker in the room. I used a flimsy plastic one and unfortunately it spilled when I grabbed it. I informed the front desk just to give them a heads up. I wiped it up with a hand towel. It was probably 4x5 inches and they charged me $50 for it. Not to mention, they take out the $50 deposit fee when you check in. Then they charged me an additional $50 for the towel when they already had the money. The lady at the desk was so rude. Bad for business. So disappointed 😞 . Pool was green.

The bathroom was not clean and I founded a cockroach in the bathroom. Moreover , it was a water leak and I was transfer to another room but the beds were smaller. Bad service

The room smelled terrible, and it looked dirty. The hallways to the rooms were dirty, dusty, and smelled bad. We had a drunk lady banging at our door, asking us to let her go in in the middle of the night. We called the front desk, and the lady told us, "exactly what do you want us to do?" We felt very unsafe because she never offered to send the security man or do something else.

Mouse traps visible in room. Musty smelling, slow checkin, overall not the best La Quinta