Redmont Hotel Birmingham - Curio Collection by Hilton

The staff was great and the rooftop was a great addition for late night

The maintenance and valet workers were the only genuine and nice workers.

Long story short I got there with my group and had cash to pay. They gave me an option and that’s how I knew. I wanted to pay with cash because it was cheaper that way the lady at the desk was so ugly to me. She literally asked me after she told me no cash, Do you not have any money?” And was smacking on some barbecue chips. She was so disrespectful and was saying things as like well we just don’t do it blah blah blah with no real answers. and she said they took cash at checkout but not check in mind you I came three hours away and took out cash specifically because it told me it would be cheaper. The rooms literally had no clean linens. The towels had old makeup on from the previous people and the sheets had stains on them and so did the comforters. The location is the only thing good about this hotel.

Beautiful older hotel. Ms. Shvonne at the reception desk was awesome at check in. there were a few hiccups with my digital key on arrival but she was kind enough & saved me a trip back down to the lobby and was able to bring me a hard copy. The room is a little dated for the price but i got a beautiful city view.

We first visited Redmont about 10 years ago and were greeted by valets in stunning red uniforms. Classy. This trip, however, the valets greeted us with a strong vaping smell and there was no one at the front desk. The hotel is very tired. I am not sure what it means that there were no people in the restaurant. One of the two elevators was broken and the one that worked was so noisy that we were happy when we safely reached our floor. We thought we would go to the rooftop lounge of which we had fond memories. Unfortunately, the one working elevator only went to the 14th floor and the rest of the distance to the rooftop was through construction like stairway and honestly, it was scary! At the top, when I asked the bartender if there was another way to get to the lobby, she told me to use the elevator on the right...the one that was broken! Maybe she did not get the memo that it was broken. There was no refrigerator in the very tired room and there was no hot water at the sink. We attempted to find ice on several floors and ultimately had to go to the front desk. I was so excited when my husband told me that he made reservations at the Redmont because of our prior experience. This hotel should not be in the Hilton Curio brand.

Trendy cool look

The elevators were very noisy. The staff was not really happy to be working. This morning’s staff member at the checkout desk was asleep. She really did not want to print a receipt.