Redmont Hotel Birmingham - Curio Collection by Hilton

I wanted to stay at an old historic place, old is what we got. Pull up to front of hotel approximately 7:30 p m, on a Friday, valet sign there but no attendant. (I called earlier to inquire about parking since the website states no self parking & we had a small trailer with our suv. Clerk stated we could park across street in a lot. ) Walk in, no valet on Friday evening. Funny?!Told us to download an app to pay for city parking. We are Hilton members, not that it matters. Get in elevator, didn’t think the old thing would make it to the 4th floor. The hallway carpet has seen better days even though the Room/bathroom have been updated. We hear a rumble coming from AC closet in which the door is falling off. Since husband is a contractor he takes a look. The filter had NEVER been changed so the poor system was struggling. Nope, not staying this room. Go back downstairs ask for another room, this one was on 6th floor same room-location directly above other one. Pretty bad when furniture has been painted over not properly refinished, could see old finish scuff marks. Lamp shade on desk in bad shape. TOILET SEAT DID NOT fit toilet!! Rust showing thru on ceiling of bathroom as well as door hinges. No knob on closet doors, claw marks from others trying to slide open the heavy doors, I have very short nails & one still broke trying to open door. I so wanted to leave but we would not receive a refund. Go back downstairs to eat, what a JOKE. Gal takes her horrible long fingernails & touched items on my menu on table that they are OUT of which is SEVERAL items. Stated been out for a week & didn’t like having to tell guests but she had to. She was not properly dressed at all more like she was in her own home. Too casual, No uniform. I wanted to say I’m not impressed with your nails but I didn’t as I was loosing my appetite. Husband gets a hamburger, I get nothing. Small hamburger on big bun, greasy fries that took over 20 minutes to get at $20.00. I’m sure I’m leaving out something but I covered enough to say don’t stay here, wish that we hadn’t.

Not well maintained, no hot water in bath sink, room odor, restaurant, location

I love everything about the Redmont! It's always beautiful and welcoming.

There is nothing that I didn't like

A shabby hotel really. The reception staff, with one exception ( long fingernails ), were functional, with no welcome, charm nor interest. An excellent guy was the tall valet parking man. Really engaged and an asset. The corridors look like something from a prison. The two queen bed room we initially had was basic, and depressing. There was a clunking noise every few minutes..I went to reception, “it’s the elevator “..!. ( Then don’t put me in a noisy room, or fix the elevator.) I was moved to a corner room which was bigger and better. Unfortunately it had a door adjoining the next door room, so the TV from there woke me at 7am. From 11-7, the hotel finally was silent. The rooftop bar is small and pretty seedy looking. The outside bit has a view of an ugly city., the lobby is unwelcoming. The lounge bar is small but lively. Parking is a ludicrous $38 a night. Fortunately I was there at the weekend, where parking at the plentiful meters is free from 3pm Fri until early Monday. Not a good place

Great location

Shower water was cold

Stayed at the Redmont while in Birmingham for the weekend. The hotel had good bones, but everything feels old. This hotel could be remodeled from top to bottom and would be one of the BEST in Birmingham. We had a room with two double beds. The room was nice, but there was no chair to sit on. The folks at the front desk in the afternoon were rude and wouldn’t fulfill simple requests. When they did fulfill the requests, they were slow or brought the wrong things. Also, there was a gap between the window frame and the glass (which I am sure is a safety hazard). While I am glad to experience the Redmont, I will choose another hotel the next time I’m in Birmingham. This hotel was just not the Hilton quality that I have come to expect.

Die Rolf top Bar war sehr ungemütlich und ungepflegt und unsauber

Nice ambiance and cozy vibes!