Eagle Ridge Resort and Spa

This was a great getaway for college friends. It turned out to be cold but we had a fireplace that kept us cozy. Great location for shopping, conversations and games, not to mention the beautiful area.

We went to Eagle Ridge for my wife's Birthday. The place is beautiful set on rolling hills surrounded by golf course's. Just 10 minutes out of downtown Galena . Everyone working there was fantastic and we were treated very well. Our room was a beautiful King size room with a real wood burning fireplace. I would also highly recommend the Sunday brunch.

Very pleasant stay. Staff was pleasant and accommodating Jack, the manager over the dining areas, was vissble and insured that all needs were addressed. His cheery disposition was a huge bonus in our dining/drinking experiences. Setting is beautiful. Our room, as did most rooms, looked upon the woods, where wildlife was prevalent. Great hotel for our retreat from our busy lives.

Nice place to getaway for the weekend. Close to downtown Galena, but in a wooded area with trails and golf courses nearby.

Most relaxing experience. Very clean and wonderful service. Friendly staff. Can't wait to visit again.

Booked a romantic weekend away with my husband. First time staying at Eagle Ridge. Heard nothing but great things. Expectations were high. Checked in to our King Suite. Rooms were recently renovated. On the surface it looked good, room was not my expectation of a King Suite. I stayed in much nicer King Suites in other cheaper hotels. Room view was great. Bathroom vanity and dresser drawers were all dirty. Dresser draws had pet hair in each of them. There was no cream, sugar or stirrers in basket for coffee maker. Didn't realize you had to walk outside if you wanted to go to pool. Ordered room service first night. Waited two hours and received a frozen burger microwaved in the container. After on hold several times and additional phone calls received food 15 minutes later burgers raw in middle. Booked dinner reservations second evening in advance. Order taken right away. Table beside us arrived 30 minutes after us. They received salad, bread and meal before we were even served our starter. Had to ask for salad and bread. For the cost of dinner, I expected better. Will not return.

Nice place. Beautiful grounds. So far, excellent food at in hotel restaurant. Great stuff and comfortable room.

The property was perfect for a wintry getaway. I’ve golfed there before so it is a property for all seasons.

We had a nice view of the lake, room was clean, comfortable bed and good water pressure in shower.

Very nice property on the outside. Old outdated resort despite some indication of updating. Two queen beds nice size room, shower better than expected. ONE small sink outside of bathroom none inside the bathroom. Impossible for two people to get ready at same time. Sports Bar ? was ok, but couldn’t get a table or seat until late due to all of the children there eating. Service was good, no complaints there. If your attending an event there spend the 15 minutes driving to another hotel and get a nicer room for a lot less. If you stay there bring your own pillows, their mini pillows didn’t work well for me.