Rowhill Grange Hotel & Utopia Spa

Very nice hotel near where I needed to be

A little hard to find the entrance of the road more a sat nav issue I think

What a wonderful place! From the staff who made our stay exceptional, our room was perfect, the spa amazing and the food out of this world. For me it’s all about first impressions and our greeting when we arrived was so lovely, I would highly recommend.

The staff were amazing and very helpful. It was a lovely stay and I felt very comfortable and relaxed. I had a complimentary upgrade which was so sweet and very grateful for. The shower was amazing in the room! I would definitely come back again :)

Very good customer service, but very over priced. Tea is unlimited (not tea leaves just tea bags) you can change your tea but tea menu is limited. Food refills all come at a cost. The menu on the website is not what we got which was disappointing. Sandwiches are ok nothing special, egg sandwich was very dry with barely any egg. Scones were quite dry. Cakes are nothing special, chocolate one was dry and lime flavour one was quite unpleasant.

My wife and I visited Rowhill Grange in June 26 for a weekend Spa break, opting for the Glow Getaway which included 2 nights accommodation, breakfast, £40 towards dinner both nights, and a 55 minute Spa treatment. Whilst the package wasn't cheap, it was competitively priced when benchmarked against alternatives. The hotel itself is well located, set back in the countryside in a very peaceful setting with English gardens and grounds to the front, and a quintessentially English feel to the building and setting. The accommodation is pleasant with generous space in the standard king rooms, including big comfortable beds and a decent size bathroom with a large shower space. The room was clean and we found the hotel to be very quiet, despite their being a wedding party on the Friday evening. The atmosphere around the hotel is excellent, very relaxed and calming as you would hope to feel in a spa venue, but not always achieved at others we have visited. Staff cannot do enough to be polite and helpful, they really are a credit to the hotel and management team. Every member of the team we encountered was extremely pleasant and helpful, which makes for a welcoming stay. The staff throughout including reception, the bar, the restaurant and the spa itself were excellent, which makes you feel a welcome and special guest. Don't get me wrong, the hotel isn't perfect and some areas a a little tired, but that adds to the character and charm of this little gem of a venue. Maybe we were lucky, however the Spa facilities never had more than 10 people in during the times we used them, whereas other venues are often packed. Overall, it was an extremely pleasant stay, and i wouldn't hesitate to come back or recommend to others. Yes, it's expensive, however all good things in life come at a cost and i found the value was reasonable given the experience and facilities.