Vinpearl Resort Nha Trang

Property and room is overall nice and clean but service and hospitality is terrible. You need to wait around 30 mins or more for shuttles to get back and forth to your hotel. They require you scan your face like 3x before being allowed to go anywhere. Very poor directory and no one can help with anything. Need to think it over if you want to stay home where that does not require a long wait time.

NA

If you hungry between the hours of 4-6 good luck. You’ll need to travel to the harbor to get food or do room service. The bathroom in the room is so gross. Mold and mildew everywhere. There’s even ring marks where the previous guests left the cup on the bathroom sink countertop. They also gave us opened lotion bottle. The rooms are not sound proof. I could hear the kid Nextdoor scream his lungs off while the parents yelled at him.

Staff was nice, but English is a big challenge still. Rooms are just like any business hotel, very plain. The property was beautiful.

Friendly

Great place except over 50 not allowed on water slides.

Very enjoyable

Very friendly and helpful staff Easy to get taxi Weather rained first day but then sun next few days Clean room with fresh towels and water daily Beach view but had to take the golf cart to get to beach about 5 minutes Buffet was excellent

Awful service. Ran out of beer and wine. Breakfast chaotic.

The facilities are dated. The service can be a little slow. But overall, so beautiful and at the price point I think a great deal. The breakfast is pretty good, go early if you want less of a crowd. The food overall was well priced (higher than usual Vietnam prices but well lower than equivalent properties in the US) and delicious. The resort will not allow you to bring in more than a small snack, with a large fine if you try - you have to sign off at check-in. The pools are cold. The main large pool has loud music and lots of kids. There is a pool on the side that was usually totally quiet and empty. Vinpearl Harbor was such a trip- like a mostly abandoned Disneyland crossed with a dead mall. Guests during my stay were not an outgoing bunch, and I think I was the only American on property! I think this resort would be best for a young family with children who wanted to have a budget vacation that feels high-end and to go to VinWonders.