Vinpearl Resort Nha Trang

I recently stayed at Vinpearl Resort in Nha Trang, Vietnam, and while the location and amenities are impressive, my experience was marred by several issues. Accommodation: Unfortunately, my stay was affected by the condition of the villas. Villa No. 6017 was mold-infested, and despite requesting action, it took two weeks to relocate us. The new villa was not much better, which was disappointing and the private pools' cleaning system was broken, and the lights were glitching, which was quite inconvenient. Service: The service at Vinpearl Resort has worsened over the past eight years. The staff were not as attentive or responsive as expected, and the overall service quality has declined. During checkout, nobody seemed to care, and I had to carry my luggage myself. Additionally, transport between locations within the resort is rare and crowded, with waiting times ranging from 10 to 30 minutes. Overall Experience: While Vinpearl Resort Nha Trang has the potential to be a tropical paradise, my recent experience was overshadowed by the poor condition of the villas, declining service quality, and the cleanliness of the beach. I hope the management addresses these issues to restore the resort to its former glory.

Great place to visit. The staff are outstanding, the rooms very comfortable, and the shuttle service was easy! Wish they had more food options at the hotel throughout the day however a great place to visit.

Wonderful breakfast, beautiful surroundings, cool beach. But room service kinda slow

Our stay at Vinpearl resort had its ups and downs. Great staff and a good location. On the other side the resort requires renovations. The rooms are not as portrayed in the pictures. I will also note that waiting for the buggy service also took a lot of time and could have been better.

We booked the 3 bedroom villa and it was spacious for our family of 4 travelling with grandparents and an uncle. Staff were friendly and helpful. Pool is deep with no kid safety fence so have to be extra careful with watching kids. Facilities were great and buffet breakfast was delicious

Room service was quite slow. Cleaning below average, quality is more for 3star hotel. Staff is friendly, but some training would be necessary to get better quality.

It was one of the best five star experience I’ve ever had. High 5!!!

Excellent overall.

Excellent overall.

Great service