The Esplanade Hotel

Really lovely hotel very welcoming with a smile which makes you feel comfortable. It is a family hotel but also suitable for couples. Great good size rooms with either excellent views of Fistral beach or a back view which I am not sure about. Breakfast a good choice of hot and cold loved the fried eggs I must say. Evening meal was a good choice too and just enough to choice from I believe all Cornish food. Facilities very good swimming pool Sauna and a hot tube all very clean. The hotel was very clean and all staff seem to be enjoying working for the hotel. Had a school group in and were very good with them I noticed. Thank you for a good stay will back. Oh should say high up rooms a good choice.

Great place, lovely staff, amazing views, very clean, free parking on site or on the road, nice pool & sauna, nice biscuits in the room

We emailed hotel and requested an accessible bathroom with shower due to husbands spinal surgery and was given an inaccessible bathroom. He could not get in the bathroom at all due to its small size. WE had to use communal shower in pool area. Room was cleaned daily. Reception staff and restaurant/bar staff were all fantastic. Hotel location is great for beach views.

Clean room.Staff great,wonderful place and Everything around the hotel was great.Definitely will stay again.

I would like to compliment the Bar Steward Shay, absolutely brilliant always smiling, helping every customer and nothing is too much trouble, asset to the Hotel, looking forward to bringing more passengers too the Hotel

I honestly expected more for the price – it felt like we were mostly paying for the location. While the staff were friendly and some facilities were decent, the overall experience was underwhelming. Breakfast was particularly disappointing, especially as the coffee machine wasn’t working

Just coming to the end of a 5 night stay at The Esplanade on a coach holiday . First impressions from the outside - hotel looked rather drab and uncared for , however inside things were far better . Staff helpful , nothing too much trouble . Comfortable seating in the reception area with fabulous views over Fistral Beach . We had an adapted room (125) on the first floor . Comfortable large bed , good linen and adequate lighting/sockets . Good hairdryer in dressing table drawer . Excellent tea tray which was replenished daily . There was a small fridge . Plenty of coat hangars in the wardrobe , together with a fan and heater . There was also two towelling dressing gowns with slippers and towels for use in the spa . The bathroom was very large as expected with a bath and walk in shower , excellent range of Gaia toiletries and good towels . However there was nowhere except for the side of the bath to put the towels - no rails - which we found strange . The breakfast and dinner were both good , a choice of three options for each of the three courses in the evening , which you pick the night before . Breakfast - plenty of choice of cold selections , pastries cereals yoghurts fruit and juices . There’s tea and coffee also available and the obligatory hotel toaster. There is also a hot food selection which is replenished quickly . Service in the dining room is by a band of youngsters who cope admirably . There was a problem one evening as they were short staffed and we all had to wait for a long time . The position of the hotel is on Fistral Bay, lots of places to walk and a 30 minute hike into Newquay . However as everywhere is in a steep incline it’s not advisable for people with mobility issues - I was unable to take my husband out in the locality in his wheelchair because of this . However for people without mobility problems there’s some great challenging walks

Lovely location overlooking the beach. Always clean, great food. Staff are welcoming. Not far from Newquay town. Returning in October

A family break away before the kids returned to school turned into a disaster, The parking is a nightmare the hotel had about 6 spaces and the road was rammed with cars and vans all day and most of the night so we ended up having to park by a roundabout in a car park which cost us each time we did. The hotel itself was filthy the room we had was really basic and it felt like it needed a good hoover. The carpet had sand in it from a previous guest and the towels and bedding smelt damp. Everything looked stained or marked we just couldn’t make ourselves at home. The food at the hotel is appalling really cheap freezer food we ended up going out with the kids for breakfast after day 1 because it was that bad. As you walk in there are seating areas all of the sofas are stained or full of dog hair again this put us off, the swimming pool is ok for the kids they got bored after 30 minutes and only used it once. We personally wouldn’t return and when we next stay in Cornwall we will be doing more research on the accommodation. We felt like a Travelodge would have been better and cleaner.

Not disability friendly no priority parking for blue badge holders rang beforehand to book a parking spot was told I couldn’t Although staff did eventually find a parking spot I found the parking experience distressing There was a parking space for disabled not in a suitable place as it blocked the entrance and space was limited I did complain to hotel but there was no commitment to improving things