Microtel Inn & Suites by Wyndham Bethel/Danbury

The staff is friendly and respectful. My room was extremely clean and organised. Breakfast was decent, but everyday the same—not a big deal for me. Parking lot is huge! However, the hotel policy is a major issue. Having the hotel's policy explained to me upon arrival while I was exhausted from driving and standing at reception was a major turn-off. I have high standards when it comes to human interaction, and I felt uncomfortable and unappreciated when the receptionist claimed I would encounter a $100 refundable fee "everywhere." I didn’t appreciate being asked for the deposit, even if it is refundable. It feels like a shady policy that is hidden on the website to trap you into paying once you've already arrived, rather than dealing with the hassle of finding a new hotel after planning your trip in advance.  It feels like they are assuming an incident is likely, or perhaps it’s because I travel with a service dog. The hotel is budget-friendly, but it still costs money. Their WiFi is free, but it's horrible. This is definitely my last stay with Wyndham. Shady businesses don’t deserve my patronage. The policy may be theirs, but the money is mine. As a returning customer, it's clear that my loyalty doesn't mean anything to them. The points earned for staying mean nothing to me; I go where I am liked and where I feel welcomed. From now on, that excludes Microtel by Wyndham.

I didn't eat breakfast at the hotel. My husband did and said it was good. The hotel was close to restaurants, which was nice. The room was small (Microtel😉), but had everything we needed and the bed was super comfortable

Thicker towels would be nice. The towels were pretty thin.

Good location. Very clean. Check-in was easy. Single room with queen sized bed. Small fridge with coffee maker. Cable TV was decent, but actual TV could have been a little bigger. Large bathroom. Breakfast was basic. Cereal, toast, English muffins, yogurt. Nothing hot, but gets you started in the morning.

Location is good

The hotel does not give you access to WiFi unless you pay 5 dollars.

Si todo

Si todo

Very comfortable, great pricing, and best location.

Continental breakfast

Location, comfortable bed, price

Room 119, the refrigerator was loud, there was no liquid creamer for your coffee, the carpet was torn up (guessing it was a pet room) the top of shower head leaked creating a waterfall over the curtain rod and there was no lotion in the bottle hanging over the bathroom sink. Also a channel listing for the tv would be nice!

Everything was spectacular as always. My room was upgraded upon check-in....the staff is ALWAYS attentive.