Quality Inn Lancaster

The bathroom was not clean there were dead bugs on the floor. We ask for a bottom floor because we were traveling with a disabled person. The lady running the front desk did not no know what she was doing she asked my name like 10 times everytime she had to enter something in the computer. It took us forever to get checked in, there was a line behind us due to here being so slow and having to call people to know what to do when she was doing a simple check in. Checking out was great because it was a different people and she was super sweet!

I like everything the staff is great

The $100 security deposit that had to be in cash only

There was a very dirty wash cloth and there were spots on the floor that could have been mopped up. The staff wasn't very friendly either.

This hotel is not a Marriott. It’s a budget hotel, so you know that going in. Still, my expectations for a hotel in this category are cleanliness, functionality and friendliness of staff. I got all of that. The bed was very comfortable. I stayed 3 nights and would stay again. As a bonus to me, Applebees was across the parking lot. The only functional issue i had was the TV not powering on. They fixed that immediately.

Stayed one night for a business trip. Construction workers had a parking lot party, cooking out in the backs of their trucks, and playing loud music until midnight. I called the front desk at 10:15 and asked them to please stop the noise and it just got louder after I complained. I called a second time at 11pm and the front desk walked outside with the phone in hand and yelled “the girl upstairs says you’re being too loud.” Needless to say, no one cared and I got no sleep. The hotel is really a motel and it’s just a place to lay your head for the night. Dont expect a good nights rest. Coffee maker and blow dryer don’t work either.