Sandman Hotel Red Deer

Knowledgeable staff! I enjoyed dealing with Joseph .He was very informative and respectful

Cleanliness,staff interaction and location

Friendly staff, location was good

Smelt like smoke. Room door didn't always close. Did not like being on the bottom floor by the stairs and exit door with a family. Was very loud. was told no other rooms available.

The staff was so kind! They upgraded me and made sure my stay was as perfect as it could be. I had requested to not be on the first floor as it sometimes doesn't make me feel the safest, and they completely accommodated that and gave me a great room at the top floor, bigger than what I had booked in the first place!! They also accommodated my early check in request which was so helpful. It was either Hicham and Faiz that helped me out. Thank you!!

Good location, rooms are updated and look nice. Expect the regular level of cleanliness as you do at any other mid range hotel. Looks clean on surface, but when you look closer there's some work to be done. Pool area was nice but there was a lot of debris, dirt, rocks in the (indoor) hot tub, jets didn't work and it was midly warm. Was fairly quiet, could hear a bit of noise from the room above me. The attached Moxies is convenient, but they don't offer room service. Pillows are soft and lumpy (as expected) - I bring my own for this reason. In room heat/fan/ac worked great. Shower head actually had nice pressure.