SpringHill Suites by Marriott Chicago O'Hare

I really enjoyed the breakfast that was available

Room was large and comfortable. Breakfast was excellent. The hotel allowed us to park for free.

Everything was good.

I liked that it was well kept, and that it was right around the rosemont area.

For the price i paid, the king suite was incredibly small. Also a few things were NOT as advertised on the site. First, the suite did NOT appear to have a pull out couch, next the parking was not free and was incredibly expensive, and there was no bar (at the time).

While staying in this hotel (SpringHills Suites Chicago O'Hare) from May 15 to May 19, 2026 a bag containing gifts was taken from my room on May 17 presumably by the maid cleaning the room. I found the bag missing around 5 PM. Nonetheless, I contacted the front desk manager (Bob) who used all kinds of ridiculous excuses (too busy, can't contact housekeeping supervisor) to basically do nothing. He even had the gall to say to me "how do I know what you say is true". He couldn't care about what happened to me in his hotel. In view of this total inertia, I decided to report the theft to the Chicago police

The location near the airport. Easy access. A very nice little Italian restaurant (Spuntino) right across the street (note there isn't a crosswalk and the street is busy). Parking is free for visitors but not anyone staying in the hotel (I asked about this at the desk). Desk staff were friendly and helpful. When we arrived the King bed they gave us was a suite designed for handicapped access. When we discovered this we queried the front desk and they said not to worry as all handicapped guests had their rooms. I am left to wonder if this was because we booked through an App instead of directly (we didn't ask for a handicapped room). This room was specifically designed for wheelchair access. Interestingly there was not a sink in the bathroom.

I didn't notice that parking wasn't free ($33 for one night) when I booked. Get a breakfast somewhere else. There is free coffee, but the dining area and the food made me think I was in a hostel instead of a Marriott. I would stay here again but if renting a car I would either return the car a day early and use the shuttle to the hotel (or if arriving late use the shuttle and collect the rental car the next day) in order to avoid the parking fees.

Clean, comfortable. Close to everything

Only drawback was getting in and out of parking lot

Clean, good breakfast, nice staff

Had booked a handicap accessible room, but they had all been given away. Offered to put us on waiting list, but it wasn't that big of a deal so we took a regular room.