InTown Suites Extended Stay Decatur AL

The hotel was fine. Just needed a bed for the night. The room was a little run down, but clean and comfortable. The lady at the front desk that checked us in was very pleasant, helpful.

Good hotel. Good location. Clean beds. As listed. But the problem is the do a weekly rate. I checked out three days early and was not refunded for the nights i did not stay. Everytine id call back to address this issue i keep getting the run around so im not sure if thats exactly legal. I have traveled for many years and this is a first.

As we pulled up to the hotel there were 2 police cars handling a situation between a man and a lady. Our room smelled bad and foul. Although it was a non smoking room it smelled like cigarettes and marijuana. The carpet was filthy and touches crawled on the walls at night. The bathroom was really outdated and gross. I had to spray the entire room with Lysol daily, but air freshness and spray lysol into the air vent. This was the worse experience ever. NEVER AGAIN!

I was very impressed with how nice and helpful the staff was during our stay. We had a very late check in and they were 100% accommodating. It's very refreshing to see people take the time to make sure that everything is perfect and so welcoming. The room was great. They have huge tvs in the rooms. I will try to find their hotels in the future. Thank you guys for all your hard work. I wish I could remember the name of the woman that helped us.

I was traveling with my elderly parents (ages 86 and 85). I requested a handicapped accessible room. The bathroom did have bars on the walls near the toilet. However, the bed was way too high for a healthy person, let alone two elderly people. While trying to get up to use the bathroom in the night, my mom fell out of bed between the wall and the bed. Definitely not a good thing! A handicapped accessible room should have a handicapped accessible bed, along with a bathroom. Besides that, there is only someone in the office between 9:00 a.m. and 7:00 or 8:00 p.m. While the security person on duty was of great assistance to us in the off hours, I found this to be not very helpful. Was not a good experience.

Everything was great with one exception. The carpet in the hallways needed a good vacuuming. The front desk staff was friendly. They called ahead of our arrival to make sure we knew hiw to get checked in if the office was closed when we got there. Great location near restaurants and the mall. Great ammenities for the price.

It made us feel at home because I was able to cook in the kitchen

One of the best among the extended stay hotels I have ever stayed. By each entry there was a covered garbage can so there was no problem that the housekeeping is only once a week. Room was in better shape that I have expected.

We accidentally over slept on Sunday and the front desk lady banged on the door and yelled "you got 5 mins or she is calling the police" it was rude and we stayed there on Friday and Saturday

I have a 2 year old and 2 other little kids and I got a write up for a noise complaint my 1st night out of 20 nights they were so rude they know how kids are. Then the staff even had their child at work and he was 2 himself eunni g around the hotel but my baby was to noisy they say. Staff was rude about it so I checked out I will never recommend no one then they put my room next to security of course we was to loud for him