Castle Hill Resort And Spa

From my mother: I would like to commend the front office staff and Brian, the maintenance man, at the Pointe Hotel. My family and I have been staying at the hotel for many years without any problem. This trip was different. Our little A-frame was broken into and robbed, so we were visiting Vermont, not on vacation, but to assess and repair the damage and make the house winter tight again. My husband has just finished rehab for a triple heart bypass and walks with a cane, and I had cancer surgery a week ago. We were driving our pickup truck, which broke down and was towed to Claremont by AAA. The front desk staff helped us to problem solve, and Brian drove us to buy some food at the Castle and even advised us of a local car dealership where we could rent an old car. The staff was kind, concerned, and helpful. They were the bright spot under very difficult circumstances.

Extremely beautiful perfect for a romantic get away. Highly recommend

Check in was pleasant and efficient. I was informed at check in that the room would not be serviced during my stay, but that if I required extra towels or other amenities I could contact the front desk. I'm assuming this is the new standard due to lack of housekeeping staff. Would have been nice if they offered me a reduction in price for the inconvenience. The room was clean, though, as expected. But the tv could not be programmed to show a guide and the air conditioning never reached 72 degrees. The pool area was clean and pleasant, as were the exercise room and business area. However, the exit door at the end of my hall could not be locked (latch was broken).

A few miles from Okemo and the main rally it was a nice quiet Hotel. We stayed in the main building. The rooms were clean and up to date. We were in a King with a couch and it was really nice to have the extra room and a place to sit that was comfortable. If in the area we'll be back.

It was just one night stay on a motorcycle trip. We weren't there in ski season so things were very quiet. The location was a bit isolated for us and the restaurant in walking distance was closed even though shown as open on Google. We should have asked. Kudos to Singleton's Grocery who bailed us out at almost closing time with a great sandwich. The room was clean, and comfortable but nothing special. Not disappointing, not impressive. The rate was certainly reasonble and the staff were all great.

Its character and design I enjoyed Lighting was poor especially in the room and the TV was old and small and should have been mounted over the fireplace so you could see it. The spa was enjoyable Breakfast choice was good but very limited. The dining experience was excellent

The space was more than we imagined. Very clean and quiet and spacious. We always love our stays at castle hill.

Great place to stay near Okemo for a couple days of skiing! The 1 bedroom suite was perfect for a family with room to spread out. Staff was very friendly and helpful. Pool area/hot tub was great after a day of skiing. Plenty of restaurants as well as a grocery store just a few minutes drive into Ludlow. Bed was comfortable and the room was well furnished with plenty of seating and storage. Would not hesitate to stay here again.

Great location, service and accommodations.

We stayed at The Pointe over the Christmas weekend, and through that horrible ice storm! We were greeted late Christmas Eve by a roaring fire in the lobby fireplace, and it was decorated beautifully for the holiday! Many people didn't show up for work on Christmas day, but the Staff that was there did EVERYTHING to make our stay just perfect! The salt water pool was exquisite and cozy warm with the freezing cold just outside. The jacuzzi was so wonderful and clean! The beds were super luxurious and the Staff was exceptional! Thank you, The Pointe, for a Christmas stay to remember! Highly recommend!