Country Inn & Suites by Radisson, Macedonia, OH

Beds were clean and comfortable Breakfast was good

Pool was too cold to use. That is one of the reasons we chose this place. Carpet in room was stained Back door did not latch, ??security issue

The room stayed in was pretty rough Curtains were torn s

Parking lot ok

It’s was okay for 1 night and the deal

Ice machines were broken. Comforter had an old blood stain. Heat was as turned up too high in the hallways. Baggage cart had a wobbly wheel and made it unstable.

Although the bed was comfortable and the room pretty quiet, the pillows were the smallest pillows I've ever seen and flat. There was no ice available anywhere apparently. Ice machine on the first floor was broken. ice machine on the third floor was also not working nor was there ice available in the dining area. I texted the concierge number who said someone from the front desk would get back to me and it never happened. Our bathroom floor could have been much cleaner and the one drape in the room was horribly stained. These were massive stains on the curtain. Definitely needs money put into maintenance and upkeep.

All the staff were incredibly nice and I truly appreciate that but the hotel does not look like the photos on Hotels.com. The hotel had no working ice machines. Our room had visible water damage on the windows. The ceiling was dirty, as was the headboard. While the hotel was on the older side (which is fine) the room was dirty. We expected better from the Country Inn and Suites name.

Wondering if there is work in progress and improvements will hopefully come but truly, if this is under new ownership, the biggest issue is that it's very dirty. Not up to standards. We used to stay at these same hotel brand years ago, so many times. They were great. Neat and clean. I was afraid to walk on the floor in bare feet in the room. Overall just very dirty. Beds poorly made up. Pretty gross in the bathrooms. Only two towels. Bed was old and worn down, not comfortable at all, but I could deal with that if it wasn't so filthy. Old is one thing, but my suggestion for the ownership (I own 10 Airbnbs) is to keep it clean and super tidy and gradually update it.

The room appeared clean but just had a hint of an odor. Bed was comfortable. Also we could hear rather loudly, people walking in the room above us. The breakfast was the best I have had in one of those help yourself breakfast areas!

The hotel was revamped. The lobby floor has the fake wood style floor on top of the old floor so it was spongy in places. Biggest gripe is fecal material left in a couple spots on the toilet seat, which is why my rating is a 2 stars.