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8.6 / 10 Guest Rating

Hotel Riu Playacar - All Inclusive

Avenida Xaman Ha Manzana Lote, Playa del Carmen, QROO, 77710, Playa del Carmen, MX

Hotel Riu Playacar - All Inclusive - main view

About the Property

Discover a luxurious escape at Hotel Riu Playacar, where relaxation and excitement blend seamlessly.

Indulgent Amenities
Treat yourself to a rejuvenating experience at our spa, offering soothing massages. Enjoy three expansive outdoor pools, a thrilling waterslide, and a well-equipped health club for your ultimate leisure.

Gourmet Dining Options
Savor delectable cuisine at our four on-site restaurants, including The Palms, complemented by refreshing drinks from our poolside bar. Start your day right with our complimentary buffet breakfast served daily from 7 AM to 11:30 AM.

Comfort and Convenience
Relax in one of our 396 well-appointed guestrooms featuring modern conveniences such as minibars, complimentary Wi-Fi, and private bathrooms stocked with premium toiletries. Enjoy added perks like concierge services and free self-parking.

Ready for an unforgettable getaway? Book your stay now at Hotel Riu Playacar!

Facilities & Amenities

Free breakfast
Full-service spa
Fitness facilities
No single-use plastic straws
Comprehensive recycling policy
Health club
No single-use plastic stirrers
Guest education on local ecosystems and culture
Free WiFi
24-hour front desk

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.6
Excellent218 verified reviews
AI Summary

Guests highly rate the friendly and attentive staff and frequently praise the clean and well-maintained facilities.

Categories

Cleanliness8.8
Service9.0
Location8.5
Room Quality8.2
Amenities8.7
Value for Money8.5
Food and Beverage8.4
Overall Experience8.6

Select topics to read reviews

E
Eladia
Verified booking
partner
Standard Room
Stayed in Aug 18, 2025

"Good"

6.0

Food was not very good

Helpful?
R
R Joseph
Verified booking
Standard Room
Stayed in Aug 17, 2025

"Excellent"

8.0

Riu always delivers outstanding services and food. Can't do much about mother nature and the seaweed problem throughout the Caribbean coastlines.

Helpful?
J
Jonathan Corey
Verified booking
family
Standard Room
Stayed in Aug 16, 2025

"Exceptional"

10.0

We loved our stay here at RIU playacar! Our first time visiting Mexico and we would definitely stay at this resort again.

Helpful?
H
Happytravels090280gbGB
Verified booking
NONE
Standard Room
Stayed in Aug 14, 2025

"Amazing !"

10.0

Absolutely no complaints, room was clean and spacious , food was varied and tasty, with optional restaurants, short walk across to the local market, friendly staff, clean pools .. can't fault it!

Helpful?
K
Kimberly
Verified booking
family
Standard Room
Stayed in Aug 13, 2025

"Good"

6.0

The food was ok, mostly buffet style and a little repetitive. The service was good. The rooms need a little updating, and the AC didn't work well in one of our two rooms... they attempted to repair it, but it wouldn't get low enough to combat the humidity. The water in the sink is not drinkable, which is understandable in Mexico, but most of the places I've stayed before you don't need to worry about brushing your teeth with the sink water.

Helpful?
T
Trish080387usUS
Verified booking
NONE
Standard Room
Stayed in Aug 12, 2025

"We Love the RIU Playacar"

10.0

This is our second year staying here and we can't wait for next year. I will say some of the food is blah, but majority of the food is so good! Each year that I've been here I've had a birthday and they celebrate you just like your best friends would! I connected with certain bar tenders and they make sure you're well taken care of throughout your stay - it's not hard to just ask them how their day is and I bet they appreciate that small simple question! Already excited for next year!

Helpful?
T
Tina
Verified booking
Standard Room
Stayed in Aug 11, 2025

"Exceptional"

10.0

It’s was a good experiencia

Helpful?
J
JOSE MIGUEL
Verified booking
partner
Standard Room
Stayed in Aug 10, 2025

"Exceptional"

10.0

The food was excelent. All is ok

Helpful?
F
Fábio
Verified booking
Standard Room
Stayed in Aug 10, 2025

"Atendimento incrível, limpeza impecável e buffet e"

10.0

Hotel excelente, refeições impecáveis e nem precisamos agendar os restaurantes temáticos. Tinha de tudo e sempre em ótima qualidade. Infelizmente o salgazo impediu de usarmos o mar, porém o que não demandava de ações externas, o hotel entregou. Senti um pouco de falta de música, já que só tocava na piscina com bar para adultos. Chegamos 2h antes e autorizam nosso acesso sem qualquer dificuldade, check-in perfeito

Helpful?
T
trishwV1685CZgbGB
Verified booking
NONE
Standard Room
Stayed in Aug 7, 2025

"Good vibes"

10.0

A fantastic and relaxing much needed break spent with family, lovely weather and great staff, this is our 10th Riu and i can honestly say they have always made our holiday. Froy and Alberto are a credit and really deserve a mention as the best bar tenders, a credit to the place.

Helpful?