SpringHill Suites by Marriott Fairbanks

I recently stayed at the Springhill Suites by Marriott in Fairbanks, Alaska, and had a very pleasant experience. The staff were friendly and helpful, making check-in and check-out smooth. The room was clean and comfortable, with a separate sitting area that was perfect for relaxing. The location is excellent, allowing easy walks to the river and nearby shops. While the elevator was a bit slow, it was a minor issue compared to the overall quality of the stay. The included breakfast was a highlight, offering a good variety of options. IllFiarbanks.Facs_

Great hotel, spacious rooms, friendly staff, and a very nice restaurant on site. Right on the banks of the Chena River, right across the street from the starting point of the dog sled race, The Quest. Easy walk to several other restaurants. Be aware in the winter time, all sidewalks and parking areas in Fairbanks are covered in ice. Watch your step and be careful!

Parking is limited and the homeless population around first made me nervous walking from the overflow lot. Otherwise the hotel is great. Maybe offering a valet service so patrons don’t have to walk by the homeless

I loved this hotel! Their location is amazing, surrounded by restaurants and shops downtown. They have a good, free breakfast. Rooms are big, clean, equipped with fridge and microwave. But most of all, their manager, TAYLOR, is THE BEST MANAGER I have ever met. On our last day we had to spend about 5 hours in their lobby because our flight was at 2am in the morning. Taylor told me "You can be here anytime. This is your home". He helped us with the bathroom access, microwave, and shuttle to the airport. Marriott, if you are listening, Taylor is a keeper and definitely deserves a raise and a promo. THANK YOU Taylor and Springhilll Fairbanks staff. We had a great experience staying here.

Good

Oh my, where do I even begin? My stay has been nothing short of exemplary, redefining the very essence of hospitality. This establishment is not merely a transient lodging—it is an experience, a sanctuary where comfort, professionalism, and warmth seamlessly converge. At the helm of this well-orchestrated operation is Lisa, an extraordinary manager whose unwavering dedication ensures that no request goes unfulfilled. She epitomizes excellence, going above and beyond to anticipate and accommodate every guest’s needs. Then there is Taylor, a veritable raconteur whose quick wit and effervescent personality will effortlessly lift your spirits. If you find yourself in need of a hearty laugh, he is an absolute must-see. The front desk personnel embody the art of guest relations with effortless grace. Austin and Janelle commence the day with radiant smiles and an eagerness to assist, setting an uplifting tone each morning. As night descends, Leslie takes the reins, ensuring that every guest feels thoroughly attended to.Mr. Leslie—he’s a gem, always walking around with a smile, radiating warmth and hospitality. And then there is Jaqueline, the hotel’s official greeter, whose warmth and hospitality are reminiscent of a seasoned concierge. With her background as a Walmart greeter, I believe, she will always greet and greet(literally) The culinary team is nothing short of extraordinary. Every dish is a testament to both quality and meticulous preparation, with meals consistently delivered hot, fresh, and accompanied by impeccable service. The kitchen staff’s affable demeanor only enhances the dining experience, making each meal an occasion in itself. Sanitation and comfort are held to the highest standards, thanks to a housekeeping team that operates with both precision and diligence. The accommodations are immaculately maintained, a direct reflection of the hard work and dedication of Brenda and Gabriel, who not only ensure pristine living spaces but also bring an air of warmth and hospitality to their service. Security is of paramount importance, and guests can rest assured knowing that Tim is ever-vigilant during the nocturnal hours, fostering an environment of safety and tranquility. The night shift is further bolstered by Kathy, a paragon of hospitality whose genuine kindness and attentiveness make late-night inquiries and requests an effortless endeavor. Beyond the core operations, the hotel boasts an exceptional shuttle service, helmed by an amiable and accommodating team, ensuring seamless transportation. The maintenance department, led by the affable Cody and Gary, ensures the premises remain in impeccable condition, addressing any concerns with expedience and expertise. And then there is Janice—an unmistakable presence, a true fixture of the hotel, whose animated personality adds to the establishment’s vibrant character. Whether one is visiting for business or leisure, Spring Hill unequivocally stands as the pinnacle of hospitality in the area. This is not merely a place to lodge—it is a refined retreat, a place where guests are not just accommodated but genuinely cared for. An extended stay here is not simply endured but cherished, making Spring Hill Suites the unequivocal choice for those seeking both luxury and familiarity. This is where I will stay and will continue to stay every year for six months! You should too!!

The level of service both in hospitality from the entire staff and excellent facilities provided a wonderful three days while visiting family in Fairbanks. We would definitely recommend and hope to visit again!

The staffs are great and room is very clean. It was quite comfortable to stay here! The location is also great that we can walk around to the river, cafe and souvenir shop. The elevator was a bit slow but acceptable. I would stay here again when I return to Fairbanks.