Days Inn by Wyndham Baltimore Inner Harbor

Good location for to stay at for a concert. Bed were comfortable. Clean facilities

I have been staying at Hotels all over and this is the worst Hotel I have stayed at in 50 years. I had a problem right from the start. I am a coin dealer attending the Baltimore coin show. I was not given the group rate. Paula from the Baltimore Housing Authority tried reaching management for many days to add me to the list but no calls were returned. I was charged full rate. I complained every day as there was no phone available in my room and I had no other phone. As far as the Breakfast from 6-10 AM, there was no coffee at 6:30 and only some white bread available. On my last night I spoke with Jule, the assistant GM about the phone and the group rate. She said she would adjust my bill but only made a small adjustment on one night. I made the reservation with a credit card and upon checking out I tried to pay with my business card but was told it was policy to use the card on file. I stay at Hotels all the time and am always able to pay at checkout with any card I want or even cash. Upon check in, I was told the room would be cleaned on the third day, but that did not happen There was only one small trash can in the room and the trash was accumulating. I can understand why two guests were checking out only a few hours after checking in as there was a mouse in their rooms.

I booked my reservation a month prior directly with the hotel and confirmed it over the phone twice. When I arrived at the hotel they said that my (and several others) reservation had been canceled. I waited over 2 hours in the lobby for them to finally prepare one of their unoccupied/closed rooms since they were fully booked. They tried to tell me the room would be more expensive than my initial confirmation and I had to show them the price on my phone to get it corrected. The hotel outside/lobby was grungy and dated. I saw a rat running across the side of the building in the late morning. The hotel room was also dirty and outdated (dirty tub, stained/work carpet, torn/peeling headboard, broken/torn lampshades, scratchy towels). Key supplies were missing (missing bodywash/handsoap). Breakfast is amongst the worst I've ever had. Overall, it is the worst hotel I've ever stayed at.

Nothing. Other than it was across the street from the Convention Center

Layout of the room with the sink in the sleeping area; Had to ask for maid service which did not happen. Cold breakfast was a joke. Coffee urn had to be filled up after every 4 cups. There was a mouse in the room of one of our co-workers and rodent traps were spotted in the hall. Room rates were jacked up because 2 Baltimore hotels - Sheraton and Renaissance had closed and there were two major conventions in the city.

Close to harbor

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