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7.8 / 10 Guest Rating

Novotel Shenzhen Watergate

1019 Shennan Zhong Rd, Shenzhen, Guangdong, 518031, Shenzhen, CN

Novotel Shenzhen Watergate - main view

About the Property

Discover comfort and convenience at Novotel Shenzhen Watergate, perfectly located in the heart of Shenzhen.

Unmatched Amenities
Enjoy access to a state-of-the-art fitness center and indulge in leisure with our concierge services. Complimentary wireless internet ensures you're always connected, while our 24-hour business center caters to your professional needs.

Culinary Delights
Satisfy your culinary cravings at our renowned restaurant, Pin Fang, or opt for the convenience of 24-hour room service. Start your day right with a daily buffet breakfast served from 6:30 AM to 10 AM.

Spacious Accommodations
Retreat to one of our 142 elegantly designed air-conditioned rooms, equipped with refrigerators, LED televisions, and luxurious designer toiletries, ensuring a restful and rejuvenating stay.

Book your stay at Novotel Shenzhen Watergate now and experience the perfect blend of luxury and convenience!

Facilities & Amenities

Meeting rooms
Fitness facilities
Express check-out
Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic soda bottles
Guest education on local ecosystems and culture
Free WiFi

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Room, 1 King Bed - Photo 1
Standard Room, 1 King Bed - Photo 2
Standard Room, 1 King Bed - Photo 3
Standard Room, 1 King Bed - Photo 4
Standard Room, 1 King Bed - Photo 5
Standard Room, 1 King Bed - Photo 6
1/6

Standard Room, 1 King Bed

1 King Bed237-sq-foot room with city views Internet - Free WiFi and wired internet accessEntertainment - LED television, satellite channels, and iPod dockFood & Drink - Refrigerator, free minibar items, coffee/tea maker, and 24-hour room serviceSleep - Bed sheets Bathroom - Private bathroom, shower, slippers, and designer toiletriesPractical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking

22 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTelephoneAir conditioning

Superior Queen Suite

Non-refundable
Room Only
20% OFF$112.35

$89.88

Includes taxes & fees

Superior Queen Suite

Non-refundable
Breakfast Included
20% OFF$136.93

$109.54

Includes taxes & fees
Superior Suite, 1 King Bed - Photo 1
Superior Suite, 1 King Bed - Photo 2
Superior Suite, 1 King Bed - Photo 3
Superior Suite, 1 King Bed - Photo 4
Superior Suite, 1 King Bed - Photo 5
Superior Suite, 1 King Bed - Photo 6
1/6

Superior Suite, 1 King Bed

1 King Bed484-sq-foot room, balcony with city views Layout - Bedroom Internet - Free WiFi and wired internet accessEntertainment - LED television, satellite channels, and iPod dockFood & Drink - Refrigerator, free minibar items, coffee/tea maker, and 24-hour room serviceSleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, slippers, and designer toiletriesPractical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking

45 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTelephoneAir conditioningHair dryer

Superior Suite with King-size Bed

Non-refundable
Room Only
20% OFF$108.01

$86.41

Includes taxes & fees

Superior Suite with King-size Bed

Non-refundable
Breakfast Included
20% OFF$134.88

$107.9

Includes taxes & fees
Superior Room, 1 Queen Bed, City View - Photo 1
Superior Room, 1 Queen Bed, City View - Photo 2
Superior Room, 1 Queen Bed, City View - Photo 3
Superior Room, 1 Queen Bed, City View - Photo 4
Superior Room, 1 Queen Bed, City View - Photo 5
Superior Room, 1 Queen Bed, City View - Photo 6
Superior Room, 1 Queen Bed, City View - Photo 7
Superior Room, 1 Queen Bed, City View - Photo 8
Superior Room, 1 Queen Bed, City View - Photo 9
1/9

Superior Room, 1 Queen Bed, City View

1 Queen Bed275-sq-foot room with city views Internet - Free WiFi and wired internet accessEntertainment - LED television, satellite channels, and iPod dockFood & Drink - Refrigerator, free minibar items, coffee/tea maker, and 24-hour room serviceSleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, slippers, and designer toiletriesPractical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking

26 m2
Sleeps 3
1 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTelephoneAir conditioningHair dryer

Superior Queen City View Room

Non-refundable
Room Only
20% OFF$82.11

$65.69

Includes taxes & fees

Superior Queen City View Room

Non-refundable
Breakfast Included
20% OFF$108.59

$86.87

Includes taxes & fees
Superior Room, 2 Twin Beds, City View - Photo 1
Superior Room, 2 Twin Beds, City View - Photo 2
Superior Room, 2 Twin Beds, City View - Photo 3
Superior Room, 2 Twin Beds, City View - Photo 4
Superior Room, 2 Twin Beds, City View - Photo 5
Superior Room, 2 Twin Beds, City View - Photo 6
1/6

Superior Room, 2 Twin Beds, City View

2 Twin Beds275-sq-foot room with city views Internet - Free WiFi and wired internet accessEntertainment - LED television, satellite channels, and iPod dockFood & Drink - Refrigerator, free minibar items, coffee/tea maker, and 24-hour room serviceSleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, slippers, and designer toiletriesPractical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking

26 m2
Sleeps 3
2 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTelephoneAir conditioningHair dryer

Superior 2 Single Beds City View

Non-refundable
Room Only
20% OFF$90.05

$72.04

Includes taxes & fees

Superior 2 Single Beds City View

Non-refundable
Breakfast Included
20% OFF$116.74

$93.39

Includes taxes & fees
Standard Room, 2 Twin Beds - Photo 1
Standard Room, 2 Twin Beds - Photo 2
Standard Room, 2 Twin Beds - Photo 3
Standard Room, 2 Twin Beds - Photo 4
Standard Room, 2 Twin Beds - Photo 5
1/5

Standard Room, 2 Twin Beds

2 Twin Beds237-sq-foot room with city views Internet - Free WiFi and wired internet accessEntertainment - LED television, satellite channels, and iPod dockFood & Drink - Refrigerator, free minibar items, coffee/tea maker, and 24-hour room serviceSleep - Bed sheets Bathroom - Private bathroom, shower, slippers, and designer toiletriesPractical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking

22 m2
Sleeps 3
2 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTelephoneAir conditioning

Standard 2 Single Beds

Non-refundable
Room Only
20% OFF$78.96

$63.17

Includes taxes & fees

Standard 2 Single Beds

Non-refundable
Breakfast Included
20% OFF$105.36

$84.29

Includes taxes & fees

Guest Reviews

7.8
Very Good130 verified reviews
AI Summary

Guests highly rate the centrally located and frequently praise the helpful staff.

Categories

Cleanliness8.0
Service8.5
Location8.5
Room Quality7.5
Amenities7.5
Value for Money8.0
Food and Beverage6.5
Overall Experience8.0

Select topics to read reviews

G
GoPlaces28252369924HONG KONG
Verified booking
Solo travel
Standard Room
Stayed in Dec 3, 2025

"A Good Stay In Central Shenzhen"

8.0

The hotel looked a bit dated but it was quite centrally located. It was just a short walk away from the nearest station and Litchi park. The room was generally very clean, smoke free and defect free. There were plenty of bottles of water in the room and two cans of complimentary soft drinks in the fridge. Staff were courteous and helpful. As I checked in pretty late, I slept in and didn't have breakfast in the hotel. Guests could have breakfast between 7-10 am for the price of RMB70-75 per person. As I was travelling in Dec, the pool was closed but I did take a picture of the pool for your reference. It was overall a pretty good stay.

Helpful?
H
heorshe
Verified booking
Friends getaway
Standard Room
Stayed in Nov 15, 2025

"Value in Three Parts: Location, Price, People"

10.0

The hotel wears its age honestly - the interiors are functional, a bit dated, but this candor is reflected in the price. Its true value lies in two things: location and people. While not all staff are fluent in English, their willingness to help is genuine. Any minor language barrier is easily overcome with a few words in Chinese or a translation app. Special thanks to Becky at the front desk - her English is excellent, and her assistance was both prompt and warm. They arranged an early check-in for me without any issues, later confirmed a complimentary late checkout (which was crucial after a busy night), and helped me book a taxi. In the end, Novotel Shenzhen Watergate fully lives up to its role as a practical base in the city center. It doesn't strive to amaze, but it offers an honest balance of price, location, and human touch. For a traveler focused on the city rather than the hotel, it's a reliable choice.

Helpful?
S
SIN KAN
Verified booking
Standard Room
Stayed in Sep 21, 2025

"位置好，房間舒適"

8.0

接待處職員有禮親切，房間舒適。酒店位處鬧市中心，毗鄰地鐵站。

Helpful?
B
bingxing
Verified booking
Standard Room
Stayed in Sep 14, 2025

"Good for foreigner business travel"

10.0

Convenient and many foreigner stay in this hotel

Helpful?
C
CHENMIN
Verified booking
Standard Room
Stayed in Sep 13, 2025

"性價比高的住宿"

8.0

很好

Helpful?
M
man fun
Verified booking
Standard Room
Stayed in Sep 11, 2025

"很滿意"

8.0

很好的體驗， 酒店本身硬件是一般，但可接受。 但服務態度很好 前台服務員很好。 真的想表揚一下。 感謝。 性價比高！

Helpful?
K
kimtC1445AB
Verified booking
Family
Standard Room
Stayed in Jul 27, 2025

"Best Novotel hotel we have stayed"

10.0

Dear Novotel Watergate, Please forward this email to the management of Novotel Watergate. We are a family from Norway who would like to thank your hotel for a great stay and excellent service between July 21st and July 23rd. A special thanks to Becky who is the best Novotel employee we have ever met. We have stayed in many Novotel hotels in Europe such as Cannes and Warsaw and Novotel Keygate has delivered top scores. We will definitely recommend Novotel Watergate to friends, families and colleagues. Kim

Helpful?
M
Makoto
Verified booking
Standard Room
Stayed in Jul 15, 2025

"Excellent"

8.0

Good

Helpful?
H
Ho Yin
Verified booking
Standard Room
Stayed in Jun 29, 2025

"Exceptional"

10.0

Average

Helpful?
M
Makoto
Verified booking
Standard Room
Stayed in Jun 6, 2025

"Excellent"

8.0

Okay

Helpful?
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