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7.8 / 10 Guest Rating

Novotel Shenzhen Watergate

1019 Shennan Zhong Rd, Shenzhen, Guangdong, 518031, Shenzhen, CN

Novotel Shenzhen Watergate - main view

About the Property

Discover comfort and convenience at Novotel Shenzhen Watergate, perfectly located in the heart of Shenzhen.

Unmatched Amenities
Enjoy access to a state-of-the-art fitness center and indulge in leisure with our concierge services. Complimentary wireless internet ensures you're always connected, while our 24-hour business center caters to your professional needs.

Culinary Delights
Satisfy your culinary cravings at our renowned restaurant, Pin Fang, or opt for the convenience of 24-hour room service. Start your day right with a daily buffet breakfast served from 6:30 AM to 10 AM.

Spacious Accommodations
Retreat to one of our 142 elegantly designed air-conditioned rooms, equipped with refrigerators, LED televisions, and luxurious designer toiletries, ensuring a restful and rejuvenating stay.

Book your stay at Novotel Shenzhen Watergate now and experience the perfect blend of luxury and convenience!

Facilities & Amenities

Meeting rooms
Fitness facilities
Express check-out
Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic soda bottles
Guest education on local ecosystems and culture
Free WiFi

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Room, 1 King Bed - Photo 1
Standard Room, 1 King Bed - Photo 2
Standard Room, 1 King Bed - Photo 3
Standard Room, 1 King Bed - Photo 4
Standard Room, 1 King Bed - Photo 5
Standard Room, 1 King Bed - Photo 6
1/6

Standard Room, 1 King Bed

1 King Bed237-sq-foot room with city views Internet - Free WiFi and wired internet accessEntertainment - LED television, satellite channels, and iPod dockFood & Drink - Refrigerator, free minibar items, coffee/tea maker, and 24-hour room serviceSleep - Bed sheets Bathroom - Private bathroom, shower, slippers, and designer toiletriesPractical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking

22 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTelephoneAir conditioning

King Bed

Non-refundable
Room Only
20% OFF$94.14

$75.31

Includes taxes & fees

King Bed

Non-refundable
Breakfast Included
20% OFF$125.6

$100.48

Includes taxes & fees
Superior Suite, 1 King Bed - Photo 1
Superior Suite, 1 King Bed - Photo 2
Superior Suite, 1 King Bed - Photo 3
Superior Suite, 1 King Bed - Photo 4
Superior Suite, 1 King Bed - Photo 5
Superior Suite, 1 King Bed - Photo 6
1/6

Superior Suite, 1 King Bed

1 King Bed484-sq-foot room, balcony with city views Layout - Bedroom Internet - Free WiFi and wired internet accessEntertainment - LED television, satellite channels, and iPod dockFood & Drink - Refrigerator, free minibar items, coffee/tea maker, and 24-hour room serviceSleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, slippers, and designer toiletriesPractical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking

45 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTelephoneAir conditioningHair dryer

Superior Suite with King-size Bed

Non-refundable
Room Only
20% OFF$108.19

$86.55

Includes taxes & fees

Superior Suite with King-size Bed

Non-refundable
Breakfast Included
20% OFF$135.1

$108.08

Includes taxes & fees
Superior Room, 1 Queen Bed, City View - Photo 1
Superior Room, 1 Queen Bed, City View - Photo 2
Superior Room, 1 Queen Bed, City View - Photo 3
Superior Room, 1 Queen Bed, City View - Photo 4
Superior Room, 1 Queen Bed, City View - Photo 5
Superior Room, 1 Queen Bed, City View - Photo 6
Superior Room, 1 Queen Bed, City View - Photo 7
Superior Room, 1 Queen Bed, City View - Photo 8
Superior Room, 1 Queen Bed, City View - Photo 9
1/9

Superior Room, 1 Queen Bed, City View

1 Queen Bed275-sq-foot room with city views Internet - Free WiFi and wired internet accessEntertainment - LED television, satellite channels, and iPod dockFood & Drink - Refrigerator, free minibar items, coffee/tea maker, and 24-hour room serviceSleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, slippers, and designer toiletriesPractical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking

26 m2
Sleeps 3
1 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTelephoneAir conditioningHair dryer

Superior Queen City View Room

Non-refundable
Room Only
20% OFF$82.25

$65.8

Includes taxes & fees

Superior Queen City View Room

Non-refundable
Breakfast Included
20% OFF$108.76

$87.01

Includes taxes & fees
Superior Room, 2 Twin Beds, City View - Photo 1
Superior Room, 2 Twin Beds, City View - Photo 2
Superior Room, 2 Twin Beds, City View - Photo 3
Superior Room, 2 Twin Beds, City View - Photo 4
Superior Room, 2 Twin Beds, City View - Photo 5
Superior Room, 2 Twin Beds, City View - Photo 6
1/6

Superior Room, 2 Twin Beds, City View

2 Twin Beds275-sq-foot room with city views Internet - Free WiFi and wired internet accessEntertainment - LED television, satellite channels, and iPod dockFood & Drink - Refrigerator, free minibar items, coffee/tea maker, and 24-hour room serviceSleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, slippers, and designer toiletriesPractical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking

26 m2
Sleeps 3
2 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTelephoneAir conditioningHair dryer

Superior 2 Single Beds City View

Non-refundable
Room Only
20% OFF$90.19

$72.15

Includes taxes & fees

Superior 2 Single Beds City View

Non-refundable
Breakfast Included
20% OFF$116.93

$93.54

Includes taxes & fees
Standard Room, 2 Twin Beds - Photo 1
Standard Room, 2 Twin Beds - Photo 2
Standard Room, 2 Twin Beds - Photo 3
Standard Room, 2 Twin Beds - Photo 4
Standard Room, 2 Twin Beds - Photo 5
1/5

Standard Room, 2 Twin Beds

2 Twin Beds237-sq-foot room with city views Internet - Free WiFi and wired internet accessEntertainment - LED television, satellite channels, and iPod dockFood & Drink - Refrigerator, free minibar items, coffee/tea maker, and 24-hour room serviceSleep - Bed sheets Bathroom - Private bathroom, shower, slippers, and designer toiletriesPractical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking

22 m2
Sleeps 3
2 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTelephoneAir conditioning

Standard 2 Single Beds

Non-refundable
Room Only
20% OFF$79.1

$63.28

Includes taxes & fees

Standard 2 Single Beds

Non-refundable
Breakfast Included
20% OFF$105.54

$84.43

Includes taxes & fees

Guest Reviews

7.8
Very Good130 verified reviews
AI Summary

Guests highly rate the centrally located and frequently praise the helpful staff.

Categories

Cleanliness8.0
Service8.5
Location8.5
Room Quality7.5
Amenities7.5
Value for Money8.0
Food and Beverage6.5
Overall Experience8.0

Select topics to read reviews

V
Verified traveler
Verified booking
Standard Room
Stayed in Apr 24, 2019

"Not too bad"

8.0

Need to locate the subway location and how it is link to rest of Shenzhen. Could be cheaper

Helpful?
V
Verified traveler
Verified booking
self
Standard Room
Stayed in Apr 24, 2019

"Good"

6.0

Not a good choice for westerner business traveler Really poor WiFi Not close to westerner food options Metro is a conserablw distance away Few English Speakers on staff Beds were ok AC at any setting the room was cold That’s enough

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Apr 21, 2019

"Good"

4.0

The receptionists do not speak English

Helpful?
V
Verified traveler
Verified booking
self
Standard Room
Stayed in Mar 22, 2019

"Good"

2.0

No one seems to speak English. It was a struggle to get basics through. The breakfast was one of the worst that I have ever had. The quality of food was suboptimal.

Helpful?
V
Verified traveler
Verified booking
self
Standard Room
Stayed in Mar 3, 2019

"Good"

4.0

Great location, and breakfast is pretty food. Hotel itself smells and is worse condition than the photos show

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Feb 27, 2019

"Good"

6.0

Service is good. Staffs are friendly. Sound proofing needs improvement. Noise from next door/corridor could be heard. Walking distance to 3 different metro lines.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Feb 18, 2019

"Exceptional"

10.0

Good service, generous space, convenient location. The layout of the shower/toilet is a little awkward. Otherwise it is perfect.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Feb 13, 2019

"Not recommend "

6.0

Overall I would say Novotel Shenzhen doesn’t reach our expectations. The first night we ordered food from the hotel and it came with cold food did’t taste good and also a terribly torn nappkin that’s really unacceptable. Before we were thinking to have breakfast in the hotel but after this we decided not to. And other thing is the hotel not even provide convertor and which it is a very basic equipment. Therefore the only socket we can use is the USB socket, but we found out it didn’t work since they told us due to the hotel policy they blocked the socket. That’s really odd. After we complained, they gave me one convertor and which didn’t work neither. I would say really speechless for this experience. Only the bed it was comfortable.

Helpful?
H
Hongyan
Verified booking
Standard Room
Stayed in Feb 11, 2019

"Exceptional"

10.0

It’s impressive, check in and out very quickly and people are patient. Rooms are clean, beverages in the rooms are free and refill everyday. Price was good, I’ll book it again when I travel to Shenzhen.

Helpful?
W
Wanwong
Verified booking
Standard Room
Stayed in Feb 11, 2019

"Excellent"

8.0

Convenient location . Easy access to public transport and shopping area

Helpful?
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