Hacienda Uayamon

Todo increíble

Muy limpio y hermoso, el desayuno muy rico! Recomendable!!

The grounds upon entry were gorgeous and I had such high expectations. For clarity, this was the fifth hacienda we stayed in under the luxury collection in Mexico, so the bar had been set previously by the Santa Rosa, San Jose, Campeche, and Temozon haciendas. This one, while I get they want to maintain eco-consciousness and I get it’s in nature, we arrived with a rental car and three kids, which were swarmed with mosquitoes when we tried to get our stuff and kids out of the car. We’ve been to Mexico so we expect mosquitoes but this was crazy. It’s rainy season, but the hotel should really power wash off the moss on the walkways because it’s dangerously slippery. We had a frog in the room, a swarm of stinging ants in the bath, the bathtub itself has clearly not been cleaned in a very long time, the toilet struggled to flush, and the staff in the restaurant seemed annoyed by our presence which was a stark contrast from the other places, and the roof was leaking from the rain. My last complaint is the hallway wasn’t sealed off completely from outside, so mosquitoes easily got in. I generally don’t mind nature when I’m in nature, but want the room to be a refuge from further exposure, especially with my kids, from the elements. It just seems like it’s not being well maintained, which is a massive bummer. I will say they did let us check out super early (about 5 AM) and had a box of fruit for us since breakfast wasn’t available yet and that was very nice of them.

El personal de la hacienda es estupendo sobre todo Pedro en el restauran, todos atentos ayudar y hacernos sentir cómo en casa. muchas Gracias!!

Excelente servicio de todo el personal

Una Hacienda bien ubicada si visitas Edzna. Agradable y con buen servicio

Pasamos dos noches de relajamiento total. La alberca es una gozada. Su agradable restaurante nos consintió con un sabroso desayuno y comida regional deliciosa. Una mención especial para su cochinita. Arquitectura y paisaje selvático, lluvia y aves, muchas aves.

Es un lugar espectacular con un servicio de primera y un lugar inigualable.

Hacienda espectacular, tienen poco staff y hace falta una remodelacion de habitaciones, especialmenta en las puertas y canceles del pasillo hacia el baño ya que existen rendijas de hasta 3 cm donde se meten alacranes, arañas y ranas

Amazing place! Clean, comfortable and great service. Staff is very friendly.