The Westin Anaheim Resort

During our stay, I accidentally left some items behind. Benny went above and beyond to locate them and arrange for them to be shipped back to us. His kindness, responsiveness, and exceptional service truly stood out. Thank you, Benny.

We had an excellent one-night stay while visiting Disneyland. We originally booked a single room with a balcony facing Disney California Adventure, but after arriving, we realized our family would be much more comfortable with two rooms. Despite it being late at night, Jen made the entire process incredibly easy. When we called to inquire about availability, she quickly found us a second room right next door and had everything arranged in less than 15 minutes. Her efficiency and willingness to help turned what could have been a stressful situation into a seamless experience. Both rooms were clean, comfortable, and well-maintained, and the beds and bedding were especially cozy after a long day in the parks. We arrived very late in the evening, and the front desk team was friendly, welcoming, and had us checked in quickly so we could get settled without any hassle. During our stay, we had a minor issue with a shower handle. Aaron from Maintenance responded promptly and fixed the problem right away. He also went above and beyond by helping us figure out how to order late-night room service and even helped my son find his way to the front desk. His kindness and willingness to assist with anything we needed really stood out. Jen continued to impress us when we called for room service. She provided thoughtful menu recommendations and even warned us that one of the dishes might be too spicy for someone who doesn't enjoy spicy food. It's rare to find someone who is both knowledgeable and genuinely invested in making sure guests have a great experience. The next morning, we met Emanuel, the Maintenance Manager, who noticed we were struggling with our luggage and immediately offered to help. He was incredibly friendly, thanked us for staying at the hotel, and made us feel genuinely appreciated as guests. What impressed us most was that every employee we interacted with delivered exceptional customer service. Each person took ownership of helping us and made us feel welcome from start to finish. The rooms were wonderful, but it was the people who made our stay memorable. We will absolutely be staying here again on our next Disneyland trip.

Excellent stay. Location to Disneyland is great. The rooms are clean and comfortable. The check in agent Javier was the BEST and Thank you for helping make this vacation memorable. Will definitely stay at hotel again.

Always a great stay at our favorite hotel in Anaheim! The service is truly unmatched, and the staff genuinely cares about creating an exceptional guest experience. A special thank you to Marco in Front Services, whose upbeat energy and positive attitude always make our stay even more enjoyable. We look forward to coming back every time!

Wonderful stay with excellent service. Didn't have a single complaint. It was close enough to Disneyland that we could just walk straight there with our kids in a stroller. Super seamless from valet to food to texting back and forth on any minor issues. Ten out of ten stay.

We’ve stayed at the Westin Anaheim several times, and one of the highlights of each visit has been the outstanding service in the club lounge. A special thank you to William, who went above and beyond for us during both our previous stay and again today. His professionalism, attentiveness, and genuine care made a huge difference in our experience. This morning, he stepped in and helped resolve what could have been a frustrating breakfast situation, turning a potential disaster into a seamless and enjoyable start to our day. William consistently treats guests with kindness and respect, and it’s clear he takes pride in providing exceptional hospitality. Employees like him are a big reason we keep coming back to the Westin Anaheim. Thank you, William, for making our stay memorable once again!

Service an der Rezeption, beim Frühstück und an der Bar sehr freundlich, bemüht und erfüllte alle Wünsche

Parkgebühren extrem überzogen, in der 4. Etage obwohl in den Ebenen darunter ausreichend Platz war, Zu kühl in den Innenräumen

A far walking distance from the theme park.