InTown Suites Extended Stay Tuscaloosa, AL

Nothing

Everything

Nothing

No decent room service. Just change the sheet and make bed. No room cleaning or toilet cleaning. No towels cleans and leave it in the ground still.

Just the location

The room smell, the stove was not working completed, only one grill was working, the kitchen bell was a lot noisy, the smoke detector was doing continuos beep, there were bugs and cucarachas, the staff must to clean at least 3 times because I was there 12 days and only ime they go inside and just take the trash out,. the main door was kept open with botles or other stuff.. I was not feeling secure, the bathroom door was broken and no one was showed to fix it, the lamp above the dinner table was not working and we were missing a couple of towels and no one bring it. I call and report all of this and the man on the phone do nothing, plus i was trying to change the schedule ad the phone number loaded at page was not working i call bookings customer service and they were unable to handle the schedule change either. I am realy dissapointed!

THEY CANCELLED ON ME AT THE LAST MINUTE SO I NEVER GOT TO STAY!!!!! LEFT ME WITH NOWHERE TO GO, AND I'M FROM OUT OF TOWN!!!

Everything

Everything