AmericInn by Wyndham White Bear Lake St. Paul

Very disappointing renting the king suite room...and absolutely no help with a refund due to the poor room condition. Walked into the room and the blinds were down and it was right near the interstate and i swore the windows were open. Nope that is how loud that room is. I took a video of the noise coming in...no real person would be able to sleep listening to that. Expedia even called right after we checked out and talked to the girl at front desk and she confirmed the room was loud as well. Went down to front desk and asked if we could switch rooms, willing to downgrade to a queen bed as long as it was quieter, she said they were booked. Went back up to the room and my husband and i decided to check out as there was no way we could have slept in there. I have reached out to Expedia help with a refund with no success as they apparently called the manager, even though i did check in and didnt cancel anything but the manager still said nope no refund rate but yet the hotel did not provide a room that was realistic to stay in due to the noise. So I lose out on $$ because the hotel doesn't want to state anywhere on this booking that the room is noisy and take your money and tell you too bad. I have reached out to Wyndham direct as well and no help. Very disappointing to lose out on money and scramble to find another hotel because they dont properly advertise there rooms.

Very kind and attentive staff that met my needs and accommodated perfectly. Great room as well and very clean. Love that it’s just outside the busy hub of the cities.

great handi accessible room. Clean and modern. Breakfast was substantial and good. would stay here again

Love inside look ...hard to get into pool room.. Tv remote 2nd one called came up with other

Great staff and comfortable clean facilities.

Every one was so nice. The pool and hot tub were nice. And very clean.

The ice machine was broke at our end of the hallway.

I like the fact that the location was close to where I needed to be for my meeting. I did like the fact that they accommoded my first floor request and handicap room.

The room was muggy even with the air on it never really got cold. And the room had a smell that has stayed on my clothes even after leaving.

Understaffed. Location was good. Breakfast was a joke. Ran out of coffee every day unless you get there st 6 am.

The staff were very nice. Clean room!

Coffee was limited in the am. Needed probably 2 pots instead of one in the morning. The hot breakfast food was not hot. Potatoes were cold. The pool door doesn't work with a room key card, so you have to ask for help to get in there.

clean