DoubleTree by Hilton Montgomery Downtown

The place is really run-down, with old, worn-out furniture. The bathroom door is swollen from water damage and the bottom is chipped and peeling. The shower curtain is just fabric, no plastic liner, so the bathroom floods every time you shower. The AC doesn’t work in heating mode, it just makes noise and blows cold air. It’s cold outside, so the room is basically a freezer. There are no extra blankets in the closet. The nightstand drawer keeps sliding open on its own; I had to jam a piece of paper in it to keep it closed. There’s a desk but no chair. The bed base is bigger than the mattress, and I’ve smashed my shins several times because it sticks out. And to top it all off, the key system doesn’t work, you have to track down someone from the hotel to let you in every single time you leave the room. Parking is limited, and the basement option looks like something straight out of a mafia movie. If you ever get the chance to stay at this hotel, do yourself a favor and don’t.

The worst hotel I’ve ever stayed in. It’s a hellhole

The location was great and the hotel was very clean.

I know it's a little thing, but I didn't get a cookie that you guys are famous for. Also, the shower was a mess, the curtain wouldn't stay where it needed to, so it got water all over the bathroom floor. The water pressure was really hard, but I understand that you may not be able to fix that. Last complaint would be breakfast, I did not know I needed to pay for it, and no one was there to tell me. I started eating and as I was halfway done an employee told me I needed to pay $21 for the breakfast. If I would have known it was that expensive, I would not have eaten here. I feel like if you're going to charge people for breakfast there needs to be an employee there letting people know before they are halfway done eating. The price vs what I got was very poor, I've had nicer breakfasts at hotels with the cheap free breakfast. Overall, it was a rather disappointing stay.

Clean & nice

Nothing

Room was very disappointed not clean well holes in curtains