Best Western White House Inn

Location. Clean and comfortable. Full continental breakfast

No complaints to note

The property was off the main highway very close to the On and offramp exits

Breakfast was very good and plentiful. Many staff members were nice. The spa was overall very pleasant.

There was a used bandaid next to the hot tub. There were more troubles ahead in our room, 312. A genital hair was on the bathroom floor, conspicuously located. The bed spread had a disgusting stain on it (picture available). The tub was dirty, possibly because the drain was backed up. When we reported the problem multiple times, it was never addressed. Finally, in discussing this with a man at the front desk, he was willing to give a discount, which was unexpected, but welcome. However, when he discovered that we had used a third party (booking.com), and he couldn't therefore give us the discount, he became agitated, to the point of raising his voice and pointing his finger in our faces and directing his frustration at us. We weren't demanding a discount, so we didn't argue with him to receive one. He refused to give us a receipt (again over the third party). We felt like he was reprimanding us, despite the fact that our needs were not met by the hotel.

We love the Best Western White House and have stayed there several times during the past few years. Great location with Dysarts Restaurant next door! Presidential Wives on display are wonderful. Breakfast options are outstanding. Everything is clean and welcoming, from the front doors to the individual rooms.

We think that our one objection might be the result of our using Booking.com to reserve our room. We have twice been placed on the third floor - by far not our favorite location. Third floor is always hot, hallways and rooms alike, even with the AC on. Also, the rooms ceilings in the rooms reflect the roofline, so it's quite easy to bump one's head on the ceiling in the area of the table and chairs.

Clean and well-kept!!!! Helpful staff

This was the best ever!

Very clean

Very nice with good variety

This is a clever White House themed hotel that exceeded our expectations. From the kind hearted pumpkin judging contest in the lobby being used to benefit a local hospital, the fun Halloween decorations, to the amazing staff and best breakfast offered along with our room rate that I have ever had, this hotel is just an amazing place to stay. I hope I will have another chance to stay here again one day.

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