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4.6 / 10 Guest Rating

Empress Hotel

1317 Ursulines Avenue, New Orleans, us

Empress Hotel - main view

About the Property

Prime Location
Situated in the heart of New Orleans city centre, guests are within walking distance of the city's most famous attractions.

Nearby Attractions
Steps away from the Empress Hotel are all the iconic attractions of New Orleans, including Bourbon Street, the French Quarter, and the Garden District.

Complimentary Amenities
Guests can kick start their day with a free cup of coffee and stay connected with complimentary wireless internet access.

To experience the vibrant energy of New Orleans, book your stay at the Empress Hotel today!

Facilities & Amenities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Terrace
Pets allowed
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Please notify the property of your expected arrival time by 19:00 on the day of arrival if you are to arrive after midnight. A deposit is required for incidentals in case the guest is traveling with a pet. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodations. The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

4.6
Good251 verified reviews
AI Summary

Guests highly rate the location and frequently praise the affordable.

Categories

Cleanliness2.2
Service5.2
Location9.2
Room Quality2.2
Amenities3.2
Value for Money5.2
Food and Beverage5.2
Overall Experience4.2

Select topics to read reviews

D
DanusUS
Verified booking
solo traveller
Standard Room
Stayed in Feb 14, 2025

"Just what I needed for my purposes."

8.0

The location was fantastic! And the room was just what I needed; basic, clean, and safe.

I don’t love that I had to drop off my key each time I left the hotel.

Helpful?
P
PeterusUS
Verified booking
solo traveller
Standard Room
Stayed in Feb 12, 2025

"Bad"

1.0

They had hot water shower. Close to the sports arenas, about 1.5 miles.

The place was awful. There was no shower curtain so the whole restroom got wet. The rod where the shower curtain should be was actually burnt, not corroded. The mattress was one of those Amazon $100 mattresses and he was wrapped in plastic. There was a fridge but there was no Outlet to plug the fridge in. Everything was falling apart. The door knobs were Rusty and the plumbing from the sink was 100% makeshift. When we got in your room there were two cockroaches which we had to kill. The room had a strong stench. If I had my girlfriend with me I wouldn't be able to sleep there. This this place is slightly above sleeping on the streets. The place wasn't properly cleaned. In the restroom that was a lot of long women's hair on the walls. One of the days when I came back at night the roof in the restroom had collapsed. There was water everywhere. They moved me to a different room which was a tad better. It had a shower curtain. But it was facing their balcony and the lights in the balcony were extremely bright. I asked them and they said they couldn't turn it off. I felt like I was sleeping during the day. There was a tiny TV there. I turn it on to see if you worked. It did work but the speakers were busted.

Helpful?
R
RussousUS
Verified booking
family with young children
Standard Room
Stayed in Feb 11, 2025

"Pleasant"

6.0
Helpful?
S
StevengbGB
Verified booking
group
Standard Room
Stayed in Feb 11, 2025

"Depressing"

1.0

Nothing

Room was abysmal. Bed was broken, metal frame dangerous… and we heavily stained. We left immediately and got another hotel. I would recommend they pull the hotel down. I wouldn’t even let animals stay there.

Helpful?
R
RodneyusUS
Verified booking
solo traveller
Standard Room
Stayed in Jan 19, 2025

"Extremely adequate"

7.0
Helpful?
T
TraceyusUS
Verified booking
family with young children
Standard Room
Stayed in Jan 10, 2025

"Exceptional"

10.0
Helpful?
J
JesseusUS
Verified booking
solo traveller
Standard Room
Stayed in Jan 3, 2025

"New Orleans"

4.0

Location was decent.

Facility is literally falling apart. Everything was dirty; the mattress had tears in it that had been taped back together; the shower liner was stained and dirty; no hot water; the room smelled of mold and cigarettes; I've stayed at dumpy hotels and hostels all over the world, and this one was, by far, the most disgusting of them all.

Helpful?
D
DarnishausUS
Verified booking
young couple
Standard Room
Stayed in Jan 1, 2025

"This place is dirty and ran down and the staff and owner have the worst attitudes ever!"

1.0

The area had a lot drug addicts around!

The staff was rude and didn’t help like they should have.

Helpful?
C
CherokeeusUS
Verified booking
young couple
Standard Room
Stayed in Dec 28, 2024

"The worst experience of my life"

1.0

Nothing at all

The room had roaches it smelled like someone died in it. The mattress had to be 10yrs old and flat the tub looked like it had not been cleaned in a week .I left within 30 min and was refused a refund. Clearly the worst expireence I have ever had.

Helpful?
M
MarshallusUS
Verified booking
solo traveller
Standard Room
Stayed in Dec 24, 2024

"save a buck."

6.0

location,

old, worn out beds , carpet, bathroom.

Helpful?