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4.6 / 10 Guest Rating

Empress Hotel

1317 Ursulines Avenue, New Orleans, us

Empress Hotel - main view

About the Property

Prime Location
Situated in the heart of New Orleans city centre, guests are within walking distance of the city's most famous attractions.

Nearby Attractions
Steps away from the Empress Hotel are all the iconic attractions of New Orleans, including Bourbon Street, the French Quarter, and the Garden District.

Complimentary Amenities
Guests can kick start their day with a free cup of coffee and stay connected with complimentary wireless internet access.

To experience the vibrant energy of New Orleans, book your stay at the Empress Hotel today!

Facilities & Amenities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Terrace
Pets allowed
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Please notify the property of your expected arrival time by 19:00 on the day of arrival if you are to arrive after midnight. A deposit is required for incidentals in case the guest is traveling with a pet. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodations. The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

4.6
Good251 verified reviews
AI Summary

Guests highly rate the location and frequently praise the affordable.

Categories

Cleanliness2.2
Service5.2
Location9.2
Room Quality2.2
Amenities3.2
Value for Money5.2
Food and Beverage5.2
Overall Experience4.2

Select topics to read reviews

N
NicholasusUS
Verified booking
young couple
Standard Room
Stayed in Oct 28, 2024

"Disappointing"

4.0

Convenient location.

Holes in the walls, rust all over bathroom. No way this is up to code.

Helpful?
D
DarrellusUS
Verified booking
family with young children
Standard Room
Stayed in Oct 28, 2024

"Nasty AF"

1.0

NOTHING

I'm 50 yrs young and have visited lots of states but that crappy ASS place is BY FAR THE WORST I HAVE EVER STAYED IN OMG sink stopped up, blood on the floor sheets nasty ,hair EVERY WHERE , THEN THEY TRIED TO CHARGE MY CC FOR A EXTRA NIGHT PLZ I STRONGLY RECOMMEND NOT TO GO TO THIS PLACE SLEEP ON THE GROUND BEFORE YOU BOOK A ROOM HERE NEVER AGAIN!!!!!

Helpful?
D
DarlausUS
Verified booking
solo traveller
Standard Room
Stayed in Oct 26, 2024

"Exceptional"

10.0

everything

Helpful?
W
WhiteusUS
Verified booking
family with young children
Standard Room
Stayed in Oct 25, 2024

"Good"

7.0
Helpful?
R
RoxanneusUS
Verified booking
young couple
Standard Room
Stayed in Oct 21, 2024

"Passable"

5.0
Helpful?
S
SunriseusUS
Verified booking
solo traveller
Standard Room
Stayed in Oct 21, 2024

"Terrible"

1.0

Nothing at all

Rooms are old, dirty, and falling apart. It is a dump.

Helpful?
C
CollinsusUS
Verified booking
young couple
Standard Room
Stayed in Oct 19, 2024

"Poor"

3.0

Staff was ok . Location is within walking distance of the Quarters but the surrounding areas is very sketchy. Wouldn't recommend walking much

13"TV didn't work. Mattress was old, box spring collapsed, the air mattress provided didn't stay inflated. The mini fridge didn't work. The floor felt like it could collapse due to softening from age and possible water damage. The odor of the room was putridity at best. Would 🚫 recommend especially for the price $120 a night. It's a Lady of the night hospitality room

Helpful?
L
Loki1971usUS
Verified booking
review category business travellers
Standard Room
Stayed in Oct 14, 2024

"U should Remove them from ur Site...The Staff Member that I Addressed the Issues with 100% agreed..."

1.0

I ended up Leaving & Finding another Place through PriceLine that Doubled what I was paying...

Staff, Room Condition, & Especially Having Mold & Mildew n the Room...

Helpful?
H
HonsusUS
Verified booking
family with young children
Standard Room
Stayed in Oct 14, 2024

"scary place, No place for children"

1.0

the staff was friendly

I stepped on a roach as soon as I walked in the lobby, pictures are deceiving, plastic on the mattress, 1 towel and wash cloth in room. They give you a 2nd towel and wash cloth for 2nd guest in a plastic bag. if you have to go to car or leave the building you must give them your room key every single time. It is like you are staying in a half way house just out of prison, we were escorted to our room. My children were scared to stay here, we left right after we checked in. Emailed owner and still no response ☹️ there was people outside that belong on let's say a street corner!

Helpful?
J
JarvisusUS
Verified booking
solo traveller
Standard Room
Stayed in Oct 5, 2024

"I enjoy the stay. No problem at all. Thank you."

10.0

Excellent stay.

Helpful?
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