Hawthorn Extended Stay by Wyndham Lewisville

This place felt like a drug rehab dorm, it was super run down and in the end they didn't even have the room we had reserved.

No remote for tv it needed more covers and more pillows on bed

Nothing

Dirty , bed made me itchy , water didn’t work for the shower , hair everywhere on the floor , smell bad .

Oh my goodness where do I begin? This place had 1 room available and it was not ready. When I was given the key the room was no cleaned. Sheets were dirty, floors sticky, raunchy smell I inside and outside the halls. The tub was moldy and no shower curtain or shampoos or soaps. The toilet oh wow no toilet paper and the cherry on top, cracked seat leaking water. Nasty pee stains around the the rim on the seat. The kitchen has grease all over. No blankets anywhere. No lamp shade. Definitely did not look like the pictures. And no curtains! Wow who sleeps with sun on their face? I don’t! And the staff was rude. Card did not work, I had to pull the door handle up and wiggle it and it opened. Definitely someone broke into it. No ID was asked or no security. Super hot in the lobby. There were the staffs kids playing and eating from the floor with their melting McFlurry all over their clothes. The kid was jump roping in the lobby while I was trying to check in. That kid hit me and everything near them and proceeded to jump rope down the hall. Don’t come here.

I have never been given a room that has not been cleaned. Sometimes you have to stay in lower pricing of hotel. But this one will be a negative 5 review. Beds were used, trash in floor and trash bin. Did not have a handle to flush toitet. Dirty wet towels inside dirty shower. They ask you to tour before staying. Would highly recommend to take tour and do not check in at night.

Staff here so kind and nice.

Great