InTown Suites Extended Stay Colorado Springs

You get what you pay for.

Good and inexpensive

Toilet did no flush properly. However I was moved to another room with a fully operating toilet.

Elevator isnt too awesome, but staff and desk hours make up for it! This is a place where people almost live, so expect cooking smells and treating it like home.

Just fending machines on the 2nd and 3rd floor . Snacks and drinks

Honestly terrible experience all around. I booked the hotel thru this hotels.com app and called days prior to prepare for a late entry- and was charged the fee of one nights stay due to my late arrival. But when we got to the hotel- around 7am, i came ti find out the hotel itself would not even legally allow my to book my room- nor stay in the room they had ALREADY charged me for due to my age not being over 21. I have booked hotels before being underrage & have been made aware of the rules by the hotel before i ever walked in and was told i couldnt even stay. This lady names ingred or something similar, opended the doors for us to help out out and relat that message, she was great and very helpful. After being on the road for 10 hrs we ended up having to pay and find a whole new hotel. I got a refund but this was a nightmare

Nice, inex

The staff and check-in process was great, but our room was in rough shape. It reeked of body odor and other bodily fluids and the room was really run-down. The mattress was badly sacked in the middle. At the price point we paid, I expect minimal service and no frills in amenities, even to the point of being austere. That's totally fine. But the room had an odor so strong you wondered how sanitary it was. Because the front desk closes at 7pm, we weren't able to address this.

I was traveling to see my granddaughter on her 13th birthday. She was in a tournament at the Air Force Academy. I needed a location. It was fairly close. The hotel was just right for my needs, comfortable, clean, and quiet. Couldn’t beat the price!

The manager was so cruel, we didn’t know about the dog needs docs, they didn’t warning us just once time to let us know for the whole 2 weeks lived here. Until when we knew they kick us out with the hard words by the woman manager. We have all docs for my dog support. And they say we can’t come back here until after 6 months the system clear our information. We tried ro come the front desk to explain but they don’t have a heart. The housekeeper here is not nice as well and very picky. The customer service is not good, very bad.