Holiday Inn Express Hotel & Suites Jacksonville South I-295 by IHG

This hotel was very friendly the room was clean, the bed was super comfortable, the breakfast was delicious, the staff worked with me when I had had issues with the thermostat, and when hotel staff learned why I was there they were very supportive, and I even extended my stay another day. And had no issues when I added a dog to my room. I would most definitely suggest anyone looking for a place to stay to go there, and if I am ever in the area again and needed a place to stay, I would most definitely go there.

We had a very nice day with our grandson. The room is clean. The staff was great and it was close to everywhere we wanted to be.

Staff at front desk very friendly, helpful and courteous. Very helpful in getting a refund when i had paid for 3 nights but only stayed two. Breakfast area was very clean and organized. Even varied the main offering over the two days i was there. Room very nice, only slight issue was for some reason the room did not get service between days so had to get one fresh towel at front desk. Shower curtain slightly dirty on inside. Shower soap pump did not work so used the hair shampoo pump to wash with .. LOL The toilets was very low. Would be very helpful for seniors with arthritis or those with other mobility issues to have more modern higher rise ones.

good

My only complaint is that I had to get a new room key three different times because they ckept on getting demagnetized. Just update the system. Invest in the property. Otherwise everything was nice. Staff was awesome.

Staff was very friendly and helpful. Location was great.

too many roaches

The staff was amazing

The everything it was excellent thank you :)

The place was convenient for where we needed to be but of a quality I’d rather not stay at again. However, the front desk gent, Joseph, was amazing and made us feel so welcome and that overcame any shortcomings the place has. Thank you, Joseph!