Richmond Marriott Short Pump

I loved the modern look in the room. It was very clean. The staff were friendly and they made sure I was good.

My room didn’t have an ironing board and also the fact that the microwave isn’t in the room. I personally feel alll hotels need the microwave in the room. It’s an inconvenience to have to leave to warm up anything.

Breakfast required a voucher otherwise it was an additional $22

The breakfast was really good! The location was perfect! I loved that it was really close to the interstate! The hotel room was huge and clean!

There was no regular door to the bathroom, it was a frosted glass sliding door. When closed, you could see through the crack, could not lock the door and when going in the middle of the night, once you flipped on the bathroom light, it lit up the whole hotel room due to the frosted glass, which woke up my family members.

Breakfast was great and morning wait staff was also very good. Everything seemed pretty clean. Front desk was very accomidating and helpful. Cleaning staff was good.

In room 212-The workmanship on the bathroom was not very good. The caulking was very messy and the whole sink area looked like it could fall off the wall. The water would not drain in the sink because it was not installed in the correct angle to do that. In the evening I went down to the dining room and sat down and waited over 10 minutes with workers that could see me from the bar. No one came over to take care of me. I had to go to the front desk and ask if the dining room was open because no one was waiting on me. One of the workers from behind the bar then came over and waited on me but the whole experience was not good. The beds where very uncomfortable. I tried both beds in my room and neither was very good.