The Great Barr Hotel

Lovely outside bar area

Bedrooms are very old fashioned. Doors are awkward to open, key needs to be half in half out. Massive crack in the sink bowl of our bathroom. Dead spider on the window sill. When we entered the room it smelled stale Bed was rock hard and made the loudest noise when you moved even a slight bit.

I like the staff , very helpful staff . and the room was good size , very clean .

The kitchen staff were kind and the food was excellent

The kitchen staff were kind and the food was excellent, but unfortunately my stay was overshadowed by a very upsetting experience at reception on my first night. After a booking issue had already been resolved through Booking.com, I was spoken to by Rita in a condescending and dismissive manner when I arrived. There was no greeting or basic courtesy, and the interaction left me so uncomfortable that I checked out early and arranged alternative accommodation. I emailed the hotel privately to explain what happened and request a response, but they never replied. It’s a shame, because the other staff I encountered were lovely, but this experience seriously affected my stay and cost me time, self respect/dignity and money.

Good price, very clean and staff helpful. Bar food was cracking.

My room was tired and in need of TLC. Walls paper thin so was up all night with a domestic innthe room going off next door and pumping music from what I assume were the bar speakers strapped to the ceiling below me blaring out until midnight. Not the best experience

Clean rooms. The breakfast is nice.

The rooms could do with more plug sockets, especially next to the beds.