Quality Inn & Suites Arnold - St Louis

The staff seemed friendly. However, during the stay there was a family of people across the hallway from us yelling and cussing late into the night and pounding on their door. Every day the hotel lobby and hallways smelled like weed terribly each night. The shampoo bottles in the shower were both completely empty. The breakfast was decent, and the room was fair otherwise- but I would not say it was worth the rate we were paying based on the occurrences we experienced during our stay.

Staff was nice and did their job well

My jacuzzi in the suite didn’t have a proper stopper so I had to use a cloth to stop it from draining. The rest of my experience was good just feel like I wasted money for the jacuzzi..

Staff was friendly and quick. Breakfast was filling, parking was easy. Pool was well taken care of. Exercise room was basic and we found a steep hill next to the hotel that worked well for getting a good workout in.

I am very upset with our stay. I paid almost $200 for a king suite with a Jacuzzi tub in the room which didn't work and one of the jets was missing, there was plaster or some gard substance in the bottom of the tub. Our door to our room did not lock properly. When I tried to address this with the hotel staff I was completely dismissed while they walked off and answered phone calls.

Chunck of hair in sheets, stains on comforter had stains, door lock been borken off(looked like room was broke into) toilet seat was much smaller than toilet, the elevator was very load and shaking and there was blood on outside of bathtub. Had it not been 11:30pm and prepaid we would have demanded a refund and left. Front desk didn't seem to care.

I had been assured a room on the 3rd floor, which was most likely to be a pet-free room because I'm allergic to pets. We were given a 2nd floor room, but since we were later due to traffic, I can let that go. The tv would't come on - I looked behind the tv and couldn't see much. It was dusty and the fridge and microwave were plugged into the same area. When checked out I told them the tv wouldn't work - they said it was probably unplugged! I was told the hotel was full so why wouldn't they have all the rooms ready to go, including tvs plugged in?!!! There were stains on the carpet - a stain on my bed cover. Amenities were ok and the breakfast was OK - just standard items, nothing fancy. I expected more from this hotel.

Works for my family travels. Good location and shopping close

The room smelt like wet dog when we arrived, there was hair in the shower. Beds were comfortable. Altho overall not clean. Breakfast was decent. Pool was nice. No hot tub

Staying overnight on a road trip. Room was clean, quiet, and comfortable. Breakfast in the morning was adequate. No issues. Nice restaurant within walking distance for dinner was a plus.