Quality Inn & Suites Arnold - St Louis

Paid for Jacuzzi room and it only worked one time.

We had a wonderful time until we came back to the room the afternoon of Saturday after we had our day in St Louis and there were bugs FLOODING out of the corner of the jacuzzi tub. They were unfortunately sold out so we had to find a new hotel last minute.

This hotel was safe and clean and the staff was friendly and helpful.

The room smelled like smoke. It wasn't the cleanest hotel I've been in. We just stopped for about 9!hours to get a little sleep so didn't want to add any time trying to get another room. It was a great location and easy on and off the freeway.

Upon requesting bedding for the sofa bed, we were told to come fetch it yourselves from reception. When we collected the bedding, there was no pillow provided and we were told that they are out of pillows. The bedding on the bed was not clean, it had conspicuous stains. The blanket provided for the sofa bed was terrible (in terms of quality and appearance). The process of booking in took far too long. Our toilet kept on running throughout the night. Definitely not worth the money spent to stay there.

Whas great pool was kid friendly

The staff was so sweet and helpful

Needs a lot of repairs

The whole place was dirty. Missing drawer in the bedroom dresser, disgusting windows and trash in the let. The elevator sounds like it’s going to fall apart every time we used it. We will never stay there again.

Love the place, the room is clean and the breakfast is okay