SBH Kilindini Resort

Minden szuper volt!

Nincs ilyen.

Plus de variété pour les fruits.

The Spa was great, beach was amazing, location of the hotel was very good, value for all inclusive was worth it, restaurants were mostly good, rooms were nice, the great majority of the people working there are amazingly kind, fun, attentive and funny.

Wifi was awful (basically unusable most times); the bed was the absolute worst in terms of comfort (it was completely stiff and gave me back pain); it’s one of the few hotels that doesn’t have a shuttle included in the price and if you want it it costs €70; electricity goes off 6-10 times per day in the entire hotel (during dinner, shows, drinks, in the room, middle of the night, everything); activities planned by the activity team are okay, some are great and some are awful - no in between; the bar closes super early (at 18:00) but they even stop the music and doing drinks at 17:45.

The property was clean, customer service was great but need more English speakers, at times it gets hard to communicate clearly.

Pool closes at 6:00pm that’s very early and needs more entertainment for guests at the resort. Needs room service options for guests that don’t want to go to the buffet for meals.

No wifi in the rooms

The beach is full of marine plants, in this area if you don't have a pool you can't enjoy your vacation. There is only one beach in the entire island where you can stay all day and swim. The resort was nice, staff friendly, food only with local spices, even the pastas and pizza, so if you don't like spices, you will eat fruits.

The area, the food. If we ever go back we will not chose this part of the island.

The pool, the beach, the breakfast and dinner were all excellent. Rooms were good and great value for money. Probably an international 4* as opposed to 5* level but based on the price it was perfect.

Only thing that I didn’t like was trying to order a taxi the hotel had a really material mark up and it was a lot cheaper to negotiate on the beach to get a licensed taxi

I loved the facilities, the location and the pristine beach. My room was clean and the bedding, towels etc were all spotless. They provided everything from grooming utensils (vanity kit, shaving kit and toothbrush & toothpaste) to mosquito repellent. I loved that the receptionist (lovely lady, didn’t get her name) was kind and requested someone to drive me to my room as it was quite far from the reception. The guys from the beach restaurant were also quite lovely and accommodating especially the bartender who also worked at the Africa Bar on my first night :)

Well, what didn’t go wrong during my stay? I would give this place a 10/10 if everything had been perfect. The toilet wasn’t working properly on my last night but it was fixed speedily. I couldn’t get a pool towel for the duration of my stay because ‘the machine was broken’. The phone in my room wasn’t working the entire time and I also couldn’t watch tv because the TV wasn’t working, but it was fixed the next day. Lastly, there was a man in the main restaurant who was the head waiter I presume. That man just seemed so irritated by me as if he had a personal problem with me. He needs to change his attitude towards guests. I wasn’t staying there for free.